Bolaji Akinde
CA
Summary
To pursue excellent delivery of my ability to achieving organizational goals and objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Labour
Miller Knoll
11.2024 - 01.2025
- I worked as the quality personnel at the machine line
- Assessed the quality of the product produced from the machine
- I worked as a good team member
- I made sure that there were no chipped-out parts on the products
- I made sure that there was no excess glue on the products
- I made sure that there are no dents on the products
Admin Manager
A5 Global Synergy Limited
04.2020 - 12.2022
- I reviewed and allocated responsibilities and office spaces
- Assessed staff performance
- Provision of coaching and guidance to ensure maximum efficiency
- I ensured the smooth and adequate flow of information within the company
- Management of schedules and deadlines
- Purchased new materials needed
- Identification of the process bottleneck
Contact Centre Consultant (Operations and Technology)
Ecobank Nigeria Limited
05.2017 - 03.2020
- Real-time response to customers’ complaints, requests and inquiries
- Making outbound calls on customer satisfaction surveys and promoting the company’s products and services
- Recording details of customer’s contact and action taken
- Above all making sure that customers are satisfied
Education
High School Diploma -
YORKDALE ADULT LEARNING CENTRE
NORTH YORK, ON06.2024
B. Sc. (HONS) - BANKING & FINANCE
OLABISI ONABANJO UNIVERSITY
AGO-IWOYE, OGUN STATE04.2015
Skills
- Financial Analyst
- Customer care oriented
- Good communication and interpersonal skills
- Office Administration
- Problem-solving
- Organization and Multitasking
Computer Ability
- Basic computer appreciation and usage (Microsoft Office Packages).
- CRM.
Personal Qualities
- Good communication, interpersonal skills, effective listening and fast learning skills.
- Ability to stand, bend and stretch.
- Passion for excellence and a good team player.
- Strong attention to detail and healthy safety practices.
- Ability to carry items weighing 5-50 lbs.
- Ability to proffer workable solutions and work in a fast-paced environment while performing respective tasks.
- Ability to read, comprehend, explain, and apply written procedures.
Languages
English
Certification
- · INSTITUTE OF STRATEGIC MANAGEMENT, NIGERIA (ISMN) 2014
- GENERAL HEALTH, SAFETY AND ENVIRONMENT (GHSE) 2016
- PROFESSIONAL CONDUCT & ETHICS CERTIFICATION BY (CIBN) 2019
- THE NEXT ECONOMY (SOS) 2016
- FATE FOUNDATION 2016
- POISE GRADUATE FINISHING ACADEMY (PGFA) 2016
- DESKTOP PUBLISHING PROFESSIONAL CERTIFICATE. 2007
- Personal Support Worker. 2024
Timeline
General Labour
Miller Knoll
11.2024 - 01.2025
Admin Manager
A5 Global Synergy Limited
04.2020 - 12.2022
Contact Centre Consultant (Operations and Technology)
Ecobank Nigeria Limited
05.2017 - 03.2020
B. Sc. (HONS) - BANKING & FINANCE
OLABISI ONABANJO UNIVERSITY
High School Diploma -
YORKDALE ADULT LEARNING CENTRE