Open To Work
Bola Iyiola
Summary
Motivated and dependable professional seeking a full-time position as a Sales Assistant, Customer Service Representative, or Retail Associate. Brings strong communication skills, proven customer service experience, and the ability to perform efficiently in fast-paced environments while delivering excellent customer satisfaction.
Overview
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Retail Cashier
Winners
Scarborough, Canada
2011.03 - 2016.05
- Processed high-volume transactions accurately and efficiently
- Guided customers through purchases, returns, and product inquiries to enhance their shopping experience
- Provided exceptional customer service in a fast-paced retail environment to foster customer satisfaction
- Processed customer transactions using point-of-sale systems efficiently.
- Ensured a clean, organized, and efficient checkout area to facilitate smooth transactions
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Assisted customers with product inquiries and store navigation.
Independent Sales Representative (Contract)
Just Energy
2008.05 - 2009.07
- Conducted face-to-face sales and customer engagement
- Engaged customers to effectively communicate energy solutions and their benefits
- Promoted products and services, strengthening customer relationships and fostering loyalty
- Communicated effectively with clients to convey important information
- Demonstrated strong communication and persuasion skills
- Provided clear information and addressed customer inquiries
- Built rapport with potential clients through effective communication skills.
Customer Service Representative
Great Connection
2004.08 - 2005.12
- Managed incoming customer calls, delivering professional support to address needs
- Resolved complaints and provided effective solutions to clients.
- Cultivated positive, professional interactions in fast-paced environment to enhance customer experience
- Assisted customers with inquiries and product information.
- Processed orders and managed customer accounts efficiently.
- Displayed a positive and professional demeanor while assisting customers in a busy setting.
- Resolved complaints and implemented effective solutions to improve client satisfaction.
Crew Member
McDonald’s
Toronto, Canada
2000.02 - 2001.03
- Delivered exceptional customer service in fast-paced food environment.
- Provided fast, friendly, and accurate customer service to enhance customer satisfaction
- Collaborated with team members to consistently achieve service targets and improve workflow
- Prepared food orders while maintaining quality and speed standards
- Followed food safety and cleanliness regulations
- Operated kitchen equipment following safety and health standards to ensure safe food preparation
- Prepared food items following company recipes and guidelines.
Education
Forklift Certification - Counterbalance, Walkie & Raymond Reach
A.RSM Truck & Forklift Driving School
Toronto, ON, CanadaMedical Laboratory Assistant Diploma -
Everest College
Toronto, ON, CanadaPersonal Support Worker (PSW) Certificate -
George Brown College
Toronto 1999.05 - 1999.11
Hairdresser Salon Certificate -
LadyK Hairdressing Salon
Lagos, Apapa Skills
- Point of sale systems
- Cash handling accuracy
- Inventory management
- Health and safety training
- Customer service experience
- Workplace organization
- Reliable, punctual, and adaptable to flexible work schedules
- Excellent communication and interpersonal skills
Additional Information
Available for flexible shifts, including evenings and weekends, References available upon request
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkLocation Preference
On-SiteRemoteSalary Range
$770/hr - $1000/hrTimeline
Retail Cashier
Winners
2011.03 - 2016.05
Independent Sales Representative (Contract)
Just Energy
2008.05 - 2009.07
Customer Service Representative
Great Connection
2004.08 - 2005.12
Crew Member
McDonald’s
2000.02 - 2001.03
Personal Support Worker (PSW) Certificate -
George Brown College
1999.05 - 1999.11
Forklift Certification - Counterbalance, Walkie & Raymond Reach
A.RSM Truck & Forklift Driving School
Medical Laboratory Assistant Diploma -
Everest College
Hairdresser Salon Certificate -
LadyK Hairdressing Salon