Summary
Overview
Work History
Education
Skills
Activities
Languages
Timeline
Generic

Bojana Reljic

Mississauga,Canada

Summary

To obtain a full-time or part-time position with a retail or e-commerce company to deliver amazing customer service. I would like to support company growth by fulfilling orders, growing customer clientele, and meeting deadlines

Overview

11
11
years of professional experience

Work History

Restaurant Hostess

Viva Cucina
04.2022 - 07.2022
  • Took reservations by phone and walk-guests, keeping scheduling demands and kitchen output in time to avoid overcooking
  • Worked with front-of-house staff to move tables and adjust the seating to accommodate groups with a special request
  • Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings
  • Assisted various restaurant staff when necessary
  • Took orders from Uber Eats and various food apps
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Restaurant Hostess

Jade Sixty
02.2018 - 07.2022
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Stayed in open communication with the kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of the restaurant dining experience
  • Assisted manager with quickly resolving service and food-related issues
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest

Customer Service

Swarovski
11.2011 - 01.2012
  • Greeting customers upon store entry and assisting them to choose products and displaying sale items
  • Packing and bagging items for customers
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Explained online self-help options to customers to promote additional and after-hours support choices.

Education

High School Diploma -

Glenforest Secondary School

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning

Activities

I work as a model with Elite Model Management in Toronto.

Languages

English
Serbian

Timeline

Restaurant Hostess

Viva Cucina
04.2022 - 07.2022

Restaurant Hostess

Jade Sixty
02.2018 - 07.2022

Customer Service

Swarovski
11.2011 - 01.2012

High School Diploma -

Glenforest Secondary School

Similar Profiles

CREATE PROFILE
Bojana Reljic