Bojana Ivanovic
San Diego
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
Sweeten Creek Coffee
03.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Bartender/Barista
Sugar & Scribe
09.2021 - 11.2022
- Performed opening and closing duties, setting up for incoming shift, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Head Bartender
Lillie's Victorian
04.2018 - 07.2021
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
Head Bartender
O'lunney's Times Square Pub
02.2016 - 08.2018
- Closed out cash register and prepared cashier report at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Human Development
SUNY Empire State College
Saratoga Springs, NYHigh School Diploma -
School of Textile Design
Belgrade, SerbiaSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- POS systems
- Espresso preparation
- Latte art
- Workflow management
Certification
Microsoft Office Specialist (MOS) certification
Timeline
Barista
Sweeten Creek Coffee
03.2024 - 08.2024
Bartender/Barista
Sugar & Scribe
09.2021 - 11.2022
Head Bartender
Lillie's Victorian
04.2018 - 07.2021
Head Bartender
O'lunney's Times Square Pub
02.2016 - 08.2018
Microsoft Office Specialist (MOS) certification
Human Development
SUNY Empire State College
High School Diploma -
School of Textile Design
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