Bogdan Vogt
Sainte-Marthe-Sur-Le-Lac,Quebec
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proficient in vendor sourcing and selection. Take-charge professional delivering executive support and team leadership to business operation management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and team collaboration.
Overview
18
18
years of professional experience
Work History
Warehouse Supervisor - Calgary,AB
GAT Airline Ground Support
Calgary, Alberta
07.2021 - 10.2024
- Enforced strict safety procedures and protocols through successful management of warehouse team members.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Oversaw daily operations and shipping and handling processes.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers according to standard operations procedures
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Generated warehouse shipping documents, packing lists and invoices.
Guest Service Representative - Calgary,AB
Canadream
Calgary, Alberta
07.2021 - 10.2024
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Invited guests to join loyalty programs and special promotions to stay connected.
Retail Sales Associate - Boisbriand,QC
Costco Wholesale
Boisbriand, Quebec
05.2020 - 06.2021
- Created price tags and merchandise signs for new items.
- Helped customers by answering questions and locating merchandise.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
Store Manager
Netto Stuttgart,Germany
Stuttgart, Baden-Wuerttemberg
09.2006 - 02.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Retail Sales Certification - Retail Business
Business School Stuttgart - West
Stuttgart , Germany07-2006
Skills
- Inventory planning and forecasting
- Warehouse logistics
- Vendor sourcing and selection
- Inventory records
- Staff supervision
- Safety standards
- Inventory management software (Excel, Power BI)
- Shipping and receiving management
- Strategic data analysis
- Certified forklift operator
Languages
English
Native/ Bilingual
German
Native/ Bilingual
Romanian
Native/ Bilingual
French
Elementary
Timeline
Warehouse Supervisor - Calgary,AB
GAT Airline Ground Support
07.2021 - 10.2024
Guest Service Representative - Calgary,AB
Canadream
07.2021 - 10.2024
Retail Sales Associate - Boisbriand,QC
Costco Wholesale
05.2020 - 06.2021
Store Manager
Netto Stuttgart,Germany
09.2006 - 02.2020
Retail Sales Certification - Retail Business
Business School Stuttgart - West
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