Bobby Salcedo
Edmonton,AB
Summary
Motivated and energetic professional with a strong sales background and proven ability to build effective relationships and retain clients. Strategically negotiates and closes deals, consistently increasing sales. Utilizes social media and internet marketing, while actively networking and following up, to consistently meet aggressive sales quotas. Maintains integrity and provides exceptional customer service. Demonstrates a natural sense of urgency and successfully juggles multiple initiatives in a fast-paced, competitive environment to achieve sales objectives.
Overview
14
14
years of professional experience
Work History
Sales Professional
Lithia - All American Chevrolet
08.2018 - 02.2024
- Was responsible for generating traffic and capturing walk-in business.
- Collected information from the customer to present a suitable product.
- Presented and demonstrated vehicles that would meet the needs and wants of the customer.
- Appraised and photographed trade-in vehicles for bidding.
- Collected credit and personal information to begin credit application. This included past 5 years of job history and residence history. Collected additional required information, including proof of income and proof of residence, based on bank requirements and stipulations.
- Contacted lienholder to get accurate 20-day payoff amount including daily interest to ensure a check for the correct balance of the remaining loan would be sent timely.
- Presented figures and overcame objections while negotiating.
- Closed deals and verified all necessary paperwork was in order.
- Completed a full vehicle delivery, including On-Star subscription activation and phone app setup.
- Continued to follow up and provide excellent customer service post sale to ensure the customer is completely satisfied with their experience.
- Stayed current with General Motors training each quarter and in-depth hands on training with every new vehicle released.
- Maintained CSI scores above regional standards.
- Sold and delivered approximately 150 vehicles per year.
Asset Protection Manager
Academy Sports & Outdoors
09.2017 - 08.2018
- Directly supervised asset protection associates
- Conducted inventory counts and made shrink adjustments
- Reviewed and verified serial numbers on all firearms monthly.
- Controlled reduction of loss inventory by protecting company assets.
- Built cross-functional relationships with business partners to reduce losses.
- Wrote reports for internal and external crime, burglary, or theft.
- Worked closely with law enforcement in investigating and solving theft and fraud cases.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Created and maintained records of security incidents and investigations.
Police Officer
City of San Angelo
01.2017 - 09.2017
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
Inventory Control Specialist
Academy Sports & Outdoors
12.2014 - 12.2016
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Performed data entry and completed proper paperwork.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Server
Logan’s Roadhouse
05.2010 - 09.2014
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Unfinished Degree - Business
Angelo State University
San Angelo, TXSkills
- Sales Presentations
- Goal-Oriented
- Sales Conversion
- Conflict Mediation
- Email and Telephone Etiquette
- Financing knowledge
- Follow-up skills
- Issue Resolution
- Rapport Building
- Credit analysis
Languages
English
Timeline
Sales Professional
Lithia - All American Chevrolet
08.2018 - 02.2024
Asset Protection Manager
Academy Sports & Outdoors
09.2017 - 08.2018
Police Officer
City of San Angelo
01.2017 - 09.2017
Inventory Control Specialist
Academy Sports & Outdoors
12.2014 - 12.2016
Server
Logan’s Roadhouse
05.2010 - 09.2014
Unfinished Degree - Business
Angelo State University
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