Bobby Mathieu
Sault Ste. Marie,ON
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with a friendly approach to business planning and day-to-day problem-solving.
Overview
2025
2025
years of professional experience
Work History
Sales Service Driver
Cintas
10.2023 - Current
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Lifted, lowered, and carried packages typically weighing 25 pounds throughout regular course of delivery.
- Completed on-time deliveries by choosing best and most efficient routes.
- Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
- Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
- Fostered positive working relationships with regular customers.
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
- Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
- Contributed to team success by assisting fellow drivers when needed or requested by supervisors.
- Ensured compliance with company policies and procedures during all delivery tasks.
PROPERTY MANAGER
SID Management
01.2023 - 07.2023
- Administrative duties and management of portfolios of rental units; scheduling showings to perspective clients; serve notices; file paperwork with the Ontario Tenant Board
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
DELIVERY DRIVER
Gordon Food Services
01.2018 - 12.2022
- Delivered packages to customers and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Supervisor
Ferrovial Services
09.2016 - 05.2018
- Oversaw nightly operations of the location, ensuring smooth workflow and timely completion of all MTO documents and submitted for approval.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained MTO satisfaction with timely response to inquiries, addressing concerns of crown roads, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Supervisor
Value Village Thrift Stores
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Manager
Fields (HBC)
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Developed and maintained relationships with customers and suppliers through account development.
OWNER
The iPhone Guru
01.2010 - 12.2015
- Diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction
- Provide repair and replacement estimates to customers
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Education
Cannabis retail education -
Cannsell
01.2022
Commercial Driving
Transport Training Center of Canada
Sault Ste. Marie 01-2012
Skills
- Microsoft Word
- Excel
- Outlook
- PowerPoint
- Organizational skills
- Attention to detail
- Collaboration
- Effective communication
- Problem-solving
- Adaptability
- Staff Training and Development
- Time Management
- Team Leadership
- Staff Development
- Schedule Preparation
- Sales management
Training
- Cannabis retail education, Cannsell, 2022
- Driver Training, A/C License with Z Endorsement - experience driving 31 foot trailers and tandem trailers
Timeline
Sales Service Driver
Cintas
10.2023 - Current
PROPERTY MANAGER
SID Management
01.2023 - 07.2023
DELIVERY DRIVER
Gordon Food Services
01.2018 - 12.2022
Supervisor
Ferrovial Services
09.2016 - 05.2018
OWNER
The iPhone Guru
01.2010 - 12.2015
Supervisor
Value Village Thrift Stores
Manager
Fields (HBC)
Cannabis retail education -
Cannsell
Commercial Driving
Transport Training Center of Canada
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