Summary
Overview
Work History
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Bobby Lor

Sacramento

Summary

Dynamic professional with a proven track record at CounterTops Design, excelling in customer service and inventory management. Recognized for enhancing team productivity and optimizing processes, I leverage strong communication skills and strategic thinking to drive customer satisfaction and operational efficiency. Committed to fostering collaboration and innovation in diverse work environments.

Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.

Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Overview

8
8
years of professional experience

Work History

CounterTops Associate

CounterTops Design
04.2023 - 01.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.

Stocker Associate

NAPA Auto Parts - Genuine Parts
09.2022 - 12.2022
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Increased efficiency in restocking shelves by promptly unloading delivery trucks upon arrival.
  • Supported efficient workflow processes with prompt assistance in receiving shipments, unloading trucks, and processing merchandise.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Enhanced inventory accuracy by diligently organizing and restocking shelves according to planograms.
  • Collaborated with team members to complete tasks efficiently, promoting a positive work environment.
  • Maintained safety standards within the workplace by adhering to company guidelines and procedures.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Supported loss prevention efforts by monitoring inventory levels and reporting suspicious activity.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Sushi Chef

Hariku Sushi Resturant
04.2017 - 07.2022
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
  • Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
  • Maintained well-organized mise en place to keep work consistent.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
  • Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
  • Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
  • Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
  • Managed inventory effectively, reducing waste while ensuring the consistent availability of necessary ingredients for daily operations.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Supported front-of-house staff during busy periods by efficiently executing orders according to guest specifications.
  • Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
  • Collaborated with management to create seasonal menu options based on market availability and emerging culinary trends.
  • Supported restaurant growth by developing innovative new sushi roll recipes that garnered positive reviews from patrons.

Lo Market Assisstant

Lo Market
06.2016 - 07.2022
  • Provide exceptional customer service, ensuring high levels of client satisfaction and loyalty.
  • Manage financial transactions and maintain accurate accounting records, demonstrating expertise in monetary handling and accounting procedures.
  • Perform physically demanding tasks, including lifting heavy objects exceeding 100 pounds, to ensure efficient operations.
  • Maintain a clean and organized work environment through housekeeping and janitorial duties.
  • Ensure product displays are well-stocked and organized, adhering to company standards and visual merchandising guidelines.

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Inventory Accuracy
  • Heavy Lifting
  • Pick Orders
  • Fork Lift
  • Cleaning
  • Crafting
  • Designing
  • Gardening
  • Cooking/Head Chef
  • Workplace safety
  • Cash handling
  • Customer engagement
  • Decision-making
  • New hire training
  • Product knowledge
  • Data entry
  • Strategy development
  • Sales techniques
  • Project reporting
  • Supporting sales staff
  • Loss prevention
  • Shipment processing
  • Task prioritization
  • Issue troubleshooting
  • Workflow management
  • Basic accounting
  • Vendor management
  • Service assistance
  • Friendly and helpful
  • Team cooperation
  • Strong communication and interpersonal skills

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved bonuses by introducing new design tiles for customers.
  • Supervised team up to 10 staff members.
  • Achieved employee sales by completing projects with accuracy and efficiency.

Languages

English
Professional Working
Hmong
Native or Bilingual

Interests

  • Watching Movies and TV Shows
  • Volunteering
  • I participate in low-impact exercises to strengthen core muscles
  • Dancing
  • I like working with my hands and fixing things
  • Auto Repair/Restoration
  • Backpacking and Hiking
  • Youth Development Programs
  • Gym Workouts
  • Music
  • Outdoor Recreation
  • Volunteer Travel
  • Gardening
  • Cooking

Timeline

CounterTops Associate

CounterTops Design
04.2023 - 01.2024

Stocker Associate

NAPA Auto Parts - Genuine Parts
09.2022 - 12.2022

Sushi Chef

Hariku Sushi Resturant
04.2017 - 07.2022

Lo Market Assisstant

Lo Market
06.2016 - 07.2022

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Bobby Lor