Bobby Ellis

• Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
• Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
• Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
• Mentored teams and streamlined [Type] techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
• Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
• Directed business analysts in executing and delivering various tactical and strategic plans.
• Reduced corporate expenses by streamlining incentive and demand processes across regions.
• Collaborated with stakeholders to define project objectives and criteria.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Performed gap analysis to identify areas of improvement.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.

· Review SDLC project artifacts such as: Proposed solution ,Requirement matrix, Solution Design Specification (SDS) document

· Provide QA Director Approval for SDLC artifacts presented by project teams from release to release.

· Review project documentation and provide feedback based on companywide SDLC governance and solution validation prior to providing approval to project teams.

· Communicate directly with Project managers and/or Solution managers to make corrections to documentation based on solution or SDLC methodology.

· Attend SDLC documentation review sessions with the project teams.

· Communicate with QA testing team to raise any issues that may be found in SDLC documentation.

· Attend monthly SDLC touch point meetings with the SDLC team to assist in providing feedback for the project Artifact templates used by the project teams.

· Assist High availability (HA) team to create monthly code quality compliance reports.

· Resource management project:

o Interview all QA (Quality Assurance) managers to capture the as is process for resource management for their individual teams.

o Elicit feedback from managers on how to improve the as is process from their perspective

o Create a workflow using Microsoft Visio to display the as is process for all testing teams

o Present the as is process to QA director and Sr. Managers.

• Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.

· Work package coordinator for Business Design Rogers.com/Sales and Service portal (SSP) for all lines of Business(Cable, internet, Home phone, wireless and smart home monitoring)

· Work package coordinator duties:

- Main point of contact for any and all stakeholder feedback and concerns.

- Responsible for scheduling and inviting all affected Stakeholders(e.g. Sponsors, Project managers, SMEs etc.) involved in Rogers.com/Sales and Service Portal(SSP) to all method and procedure review sessions

- Responsible for creating PowerPoint presentation for each session

- Consolidate all stakeholder feedback and requirements in one document to be accessed by all stakeholders involved

- Communicate the publication of user stories at the end of each Release

- Communicate with Org impact team to indentify stakeholders and recalibrate stakeholder distribution list from release to release

· Complete test cases for usability and business readiness teams for Rogers website on multiple operating systems(Windows explorer, Firefox, Chrome, android, IOS etc)

· Design User stories for all lines of Business(Cable, internet, Home phone, wireless and smart home monitoring) based on solution documents released from Iteration to iteration within any given Release

· Present User stories to all stakeholders involved in Rogers.com /SSP via boardroom presentation and web conference

· Required to gather feedback and requirements provided by stakeholders during User story review sessions

· Attend Rogers.com /SSP Demo sessions to confirm website functionality

· Provide feedback and requirements during Rogers.com/SSP demo sessions

· Required to attend solution delivery SME and review sessions to confirm functionality and provided feedback from iteration to iteration if required

· Assist Usability testing team(UAT) in completing test cases to confirm functionality and identify /log any defects that may be presented in SSP

· Attend UAT testing review sessions to confirm functionality and provide feedback if required

• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Collaborated with stakeholders to define project objectives and criteria.