Bobbie Wilson

Administrative Assistant

Adelaide Care

London

09.2022 - 04.2023

Executed record filing system to improve document organization and management.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assisted development and implementation of new administrative procedures.
Created and maintained databases to track and record customer data.
Developed strategies to streamline and improve office procedures.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.