Bobbie-Jo Finnie
Otthon,SK
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Store Manager
Maurices
Yorkton, Saskatchewan
06.2020 - 11.2024
- Ensured compliance with safety regulations and company policies.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Trained and mentored associates to teach daily tasks and procedures.
- Delegated work to staff, setting priorities and goals.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Resolved customer complaints in a timely manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained accurate records of employee performance reviews.
- Evaluated store performance, and incorporated feedback to implement improvement plans.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Care Aide
Sunrise Health Region
Sakatoon And Yorkton Sk, Saskatchewan
07.1998 - 11.2019
- Observed client behavior and reported any changes to the supervisor or appropriate personnel.
- Possessed understanding and compassion for elderly and mentally challenged clients.
- Maintained clean and well-organized environment for client happiness and safety.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Supported bathing, dressing and personal care needs.
- Assisted clients with maintaining good personal hygiene.
- Transported clients to medical appointments and social activities.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Distributed snacks, reading material, drinks and linens to provide comfort.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Completed documentation of care plans, progress notes, and incident reports.
- Answered inquiries from family members regarding the condition of their loved ones.
- Built strong and trusting rapport with clients and loved ones.
- Operated a variety of machinery and tools safely and efficiently.
Education
Diploma - Specail Care Aide
SIAST
Saskatoon, SK04-1998
Skills
- Operational budgeting
- Hourly shift management
- Store operations oversight
- Promotional planning
- Personnel development
- Budgeting and cost control
- Team Leadership
- customer service excellence
- conflict resolution
- sales strategy
- Opening and closing procedures
Certification
- First Aide and CPR 2023
Refrences
Deanna Black 306-620-2258 Former co-worker
Kim Passmore 306-6213990 Store Leader (swift current)
Lindsay Semchuk 306-621-3990 Store Leader (Ricki's Yorkton SK)
Carly Turford 1 519-933-9130 District Leader (Maurices)
Timeline
Store Manager
Maurices
06.2020 - 11.2024
Care Aide
Sunrise Health Region
07.1998 - 11.2019
Diploma - Specail Care Aide
SIAST
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