Dedicated professional with extensive experience at Clarion Hotel, excelling in housekeeping and laundry services. Recognized for enhancing guest satisfaction through meticulous cleaning and attention to detail. Proficient in laundry expertise and customer service, demonstrating strong communication skills and adaptability in fast-paced environments. Committed to maintaining high standards of cleanliness and efficiency.
Overview
14
14
years of professional experience
Work History
Housekeeping and Laundry Attendant
Clarion Hotel by Choice Hotels
10.2024 - Current
Disposed of trash and recyclables each day to avoid waste buildup.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
Increased guest satisfaction scores with meticulous attention to detail in room preparation and presentation.
Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
Pita Pit
Janine Skerritt
01.2021 - 05.2025
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Making Schedule
Handling large amounts of cash
daily nightly weekly monthly paper work
making weekly bank deposit's
ordering products
costumer service.
Hairstylist
1st Choice Haircutters
01.2011 - 01.2021
Increased salon revenue by upselling products and additional treatments during appointments.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Collaborated with fellow stylists to create a positive work environment and share best practices.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Processed payments, entering sales in register for prompt customer service.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Resolved guest complaints about service or style.
Educated customers on products to maximize benefits.
Mixed pigments and used proper techniques to achieve desired color.