BOBBI KRIEN, CPHR
New Westminster,Canada
Summary
With a strong foundation in Human Resources and extensive management experience, I bring a comprehensive understanding of both people dynamics and business operations. I am committed to leveraging my expertise to drive organizational growth, enhance employee engagement, and contribute to the strategic success the organization.
Overview
27
27
years of professional experience
Work History
HR Generalist
Salt Spring Coffee
11.2021 - Current
- Managed all HR-related functions for both company divisions, including the manufacturing plant (head office), and the cafe, ensuring seamless operations across both sectors.
- Led workforce planning and staffing strategies to align with organizational goals and skill requirements.
- Managed full-cycle recruitment, from job postings and candidate screening to interviews and onboarding.
- Administered benefits programs, ensuring competitive offerings and employee satisfaction.
- Advised and reviewed compensation, including market analysis.
- Handled employee relations, resolving conflicts and fostering a positive, collaborative workplace culture.
- Ensured compliance with labor laws, maintaining accurate employee records and contracts.
- Implemented retention and engagement initiatives, reducing turnover and improving employee morale.
- Managed offboarding processes and conducted exit interviews to gather feedback for organizational improvements.
- Designed and implemented annual employee engagement surveys, analyzed results, and provided senior leadership with actionable insights and recommendations to drive organizational improvements.
- Proficient in HRIS and ATS to streamline recruitment, payroll, and performance management processes.
- Utilized HR analytics to track key metrics, driving data-informed decisions on talent management.
- Created new company policies to address evolving business needs, while reviewing and updating existing policies to ensure compliance with legal requirements and alignment with organizational goals.Advised on succession planning for key roles.
- Collaborated strategically with leadership to align HR initiatives with business objectives, driving organizational growth and fostering a positive workplace culture.
- Ensured adherence to health and safety regulations, promoting a compliant and safe work environment.
- Performed data entry into HRIS payroll systems (ADP and QuickBooks), ensuring accurate and timely processing of employee payroll, benefits, and deductions.
- Managed and maintained employee records within HRIS (BambooHR) and payroll systems (ADP Workforce Now and Quickbooks). .
- Administered all administrative tasks related to the acquisition of the company in 2025, including employee integration, benefits alignment, and system transitions.
Store Manager
Nature's Fare Markets
03.2016 - 07.2020
- Directed the successful launch and ongoing management of a new store location, overseeing operations including staffing, inventory management, customer service, and financial performance.
- Recruited, trained, and developed a high-performing team of 48 employees, including five department heads, fostering a collaborative and efficient work environment.
- Provided mentorship and coaching to department heads, guiding them in managing employee conflicts, conducting interviews, and performance reviews, administering disciplinary actions, and ensuring excellent customer service.
- Managed all HR functions until the establishment of a HR department (at head office) in 2010, handling employee relations, recruitment, and compliance.
Store Manager
Nature's Fare Markets
02.1998 - 11.2015
- Oversaw all store operations, driving continual year-over-year sales growth that led to the successful expansion to a new location in 2006.
- Led the development of a new store from inception, including hiring and integrating new employees, teams, departments, policies, and procedures.
- Managed all HR functions for employees. Assisted in writing policies, procedures and trainings for the chain of stores.
Education
Workplace Investigations Certificate Program -
06.2024
JHSC Training courses -
01.2023
CPHR Designation -
10.2021
Human Resources Management Diploma -
06.2021
Indigenous Canada Certificate -
01.2020
Mental Health First Aid Certificate -
01.2019
Technologies Used
- HRIS: BambooHR, Avanti
- Payroll: ADP Workforce Now, QuickBooks, Avanti
- Misc: Google Suite, Microsoft: Word, Excel, Teams, Power Bi
- Citation (HR downloads), Indeed, Survey Monkey, ChatGPT
Certification
CPHR- Chartered Professional in Human Resources
Timeline
HR Generalist - Salt Spring Coffee
11.2021 - Current
Store Manager - Nature's Fare Markets
03.2016 - 07.2020
Store Manager - Nature's Fare Markets
02.1998 - 11.2015
Veritas Solutions - Workplace Investigations Certificate Program,
WorksafeBC & EAO - JHSC Training courses,
University of Alberta (Coursera) - Indigenous Canada Certificate,
St. John's Ambulance - Mental Health First Aid Certificate,
BC & Yukon - CPHR Designation,
Ashton College - Human Resources Management Diploma,
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