Bobbi Kelly (Pappenfus)
Leduc
Summary
Dynamic professional with a proven track record at Procon Systems Inc., excelling in accounts receivable and financial reporting. Recognized for exceptional customer service skills and a dependable, positive attitude, I effectively resolved conflicts and enhanced customer loyalty, contributing to a thriving team environment. Adaptable and organized, I thrive under pressure.
Overview
18
18
years of professional experience
Work History
Accounts Receivable and Service
Procon Systems (2013) Inc.
02.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
Bell Mobility
01.2007 - 01.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Pierceland Central School
Pierceland, SKSkills
- Accounts receivable
- Financial reporting
- Data entry
- Invoice processing
- Customer engagement
- Customer service
- Friendly, positive attitude
- Dependable and responsible
- Organization and time management
Languages
English
Interests
- Animal Care - owner of 2 Great Danes Was involved in the dog show circuit for many years
- Enjoy hobbies that combine physical activity with outdoor exploration
- Watching Movies and TV Shows
- Reading
Timeline
Accounts Receivable and Service
Procon Systems (2013) Inc.
02.2012 - Current
Customer Service Representative
Bell Mobility
01.2007 - 01.2012
High School Diploma -
Pierceland Central School
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