Bobbi Jones

• Perform my duties as defined within the Municipalities Act, simplified, are to interpret and apply legislation, keep accounting records, secure and manage financial resources, collect revenues & control expenditures, work with elected officials, perform office functions, manage human resources, deal with the public and various levels of provincial and federal government
• Handle sensitive information discreetly, maintaining strict confidentiality at all times as required by the Local Authority of Freedom of Information and Privacy Act.
• Maintained personnel records and updated internal databases to support document management.
• Organize workflow and delegate tasks effectively to ensure timely project completion without compromising quality.
• Manage office inventory levels, ensuring adequate supplies are available while minimizing waste and unnecessary spending.
• Provide exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Establish an organized filing system that streamlines document retrieval and reduces misplaced files.
• Serve as a liaison between staff, Council, and the public, fostering open communication channels that improved overall organizational function.
• Manage human resources functions, including some hiring, discipline and employee evaluations striving for optimal team performance.
• Evaluate operational practices and identify improvement opportunities to develop revisions for systems and procedures.
• Assist in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
• Reduce overhead costs through careful budget management and resource allocation.
• Enhance communication by creating a centralized information hub accessible to all council, staff members and members of the public.
• Networking with Government Relations, Building Officials, Auditors, SAMA, Engineers, contractors, etc to acquire best practice knowledge and stay current of latest developments and technologies that apply to the Village operations and infrastructure.
• Supervise staff members, offering guidance, feedback, and mentorship that contributes to their professional growth and development, enhancing team operations overall.
• Asset management, grant funding application and reporting.

• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Supervised office staff directly, warehouse & tank farm staff indirectly; employee relations. Acted as a liaison between internal offices and head office & corporate head office; reporting to head office informally daily, and formally monthly to both head office and corporate office.

Scheduling and authorization of vacations, maintain illness & injury records, over see return to work program. Approve outside training and provide internal training for staff. Manage customer accounts, inquiries and complaints. Met with clients, regulatory agents, inspectors and auditors. OHS Employer Representative, 24 hour emergency contact for ADT, police and fire protective services. Review maintenance work and contract for office and warehouse equipment, including alterations and modifications to the facility, ordering parts for tank farm operations. Performed and supervised physical inventories and reconciliations. knowledgeable with shipping and receiving. Month end processing and reconciliation, accounts receivable, processing chemical orders, receipting, banking.