Bobbi Hollingsworth
Strathroy,ON
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
06.2000 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Diploma - Child And Youth Care
Lambton College of Applied Arts And Technology
Sarnia, ON05.2004
High School Diploma -
Strathroy District Collegiate Institute
Strathroy, ON06.2001
Skills
- Workforce Management
- Staff Development
- Performance Management
- Team Leadership
- Time Management
- Verbal and Written Communication
- Complex Problem-Solving
- Key Performance Indicators
- Performance Evaluations
Languages
English
Full Professional
Certification
Safe Food Handlers
Level C First Aid/CPR
Timeline
Manager
McDonald's
06.2000 - 10.2023
Diploma - Child And Youth Care
Lambton College of Applied Arts And Technology
High School Diploma -
Strathroy District Collegiate Institute
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