Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bob Wani

Calgary,AB

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

14
14
years of professional experience

Work History

Operations Manager

Loblaw
Calgary, AB
07.2013 - Current
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Built strong operational teams to meet process and production demands.

Assistant Store Manager

Walmart
Calgary, AB
08.2009 - 07.2013
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.

Education

BBA - Business Management.

Mount Royal University
Calgary, AB
06.2012

Diploma - Business Administration

SAIT Polytechnic
Calgary, AB
06.2008

Certificate - Human Resources Management

SAIT POlytechnic
Calgary, AB
06.2006

Skills

  • Operations Management
  • Strategic Planning
  • Business Development
  • Employee Motivation
  • Revenue Generation

Timeline

Operations Manager

Loblaw
07.2013 - Current

Assistant Store Manager

Walmart
08.2009 - 07.2013

BBA - Business Management.

Mount Royal University

Diploma - Business Administration

SAIT Polytechnic

Certificate - Human Resources Management

SAIT POlytechnic
Bob Wani