BOB UMEH
Saskatoon,Saskatchewan
Summary
Detail-oriented professional with expertise in data validation, quality control, and evidence-based reporting. Skilled in identifying discrepancies and documenting findings while adhering to established procedures. Experienced in AI evaluation tasks, ensuring compliance with defined requirements.
Overview
8
8
years of professional experience
Work History
Mystery Shopper (Casual, Part-time)
Premier Services Canada
10.2023 - Current
- Evaluated Premier Services Canada client locations for service quality and brand standards.
- Completed discreet mystery shopping visits using assigned scenarios and guidelines.
- Evaluated customer service interactions during daily operations., product quality, and employee interactions against assignment criteria.
- Recorded staff interactions, store conditions, and customer service observations.
- Documented objective observations in structured reports and verified submission completeness and consistency.
Process Operator III
POS Biosciences Corp.
Saskatoon, Saskatchewan
01.2023 - Current
- Verified raw materials, lot numbers, expiry dates against ERP records to ensure compliance with process directives.
- Review operating data for inconsistencies and deviations; document findings and corrective actions.
- Escalate potential quality issues and follow detailed procedures to support traceability and compliance.
- Trained new operators on procedures and quality expectations to enhance team competency and adherence to standards.
Order Fulfillment Specialist
Skip Express Lane
Saskatoon, Saskatchewan
11.2022 - 01.2023
- Processed customer orders for Skip Express Lane pickup and delivery.
- Picked items from store shelves using order lists and handheld scanners.
- Packed orders carefully to match Skip Express Lane quality standards.
- Checked order and product details, identified mismatches, and resolved discrepancies to ensure alignment with customer requests.
Supervisor / Quality Control
Concept Hub Engineering and Architecture LLC
Dubai
02.2019 - 08.2022
- Inspected work for compliance with specifications and quality standards, documenting defects and nonconformities to ensure adherence.
- Maintained quality records and evaluated deliverables against defined acceptance criteria to uphold quality assurance standards.
- Directed quality control standards for engineering and architecture project deliverables.
- Reviewed drawings, specifications, and reports for Concept Hub project compliance.
- Led inspection planning across design and construction workflows.
Education
BSc - Marine Geology
University of Calabar
NigeriaSkills
- Compliance assessment
- Quality assurance
- Quality control analysis
- Standard operating procedures
- SOP compliance
- Error and discrepancy detection
- Process documentation
- Issue escalation
- Data labeling and validation
Personal Information
Title: DATA LABELING SPECIALIST | DATA VALIDATION | QUALITY ASSURANCE
Timeline
Mystery Shopper (Casual, Part-time)
Premier Services Canada
10.2023 - Current
Process Operator III
POS Biosciences Corp.
01.2023 - Current
Order Fulfillment Specialist
Skip Express Lane
11.2022 - 01.2023
Supervisor / Quality Control
Concept Hub Engineering and Architecture LLC
02.2019 - 08.2022
BSc - Marine Geology
University of Calabar