Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bob Soltesz

Medicine Hat

Summary

Dynamic professional with extensive experience at City Of Medicine Hat. Proven track record in enhancing customer satisfaction and optimizing workflows. Skilled in safe driving and conflict resolution, I have effectively mentored staff, implemented training programs, and ensured compliance with safety standards, fostering a culture of excellence.


Overview

35
35
years of professional experience

Work History

Transit Bus Operator

City Of Medicine Hat
10.2016 - Current
  • Conducted thorough vehicle checks before each shift to ensure operational readiness.
  • Operated vehicles safely to prevent accidents and delays.
  • Assisted passengers with special needs, ensuring comfort and accessibility during transit.
  • Provided passenger assistance, collected fares, and shared schedule and route information.
  • Served as relief lead hand for transit operations across multiple years.

Landfill Supervisor

City Of Medicine Hat
10.2014 - 10.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Maintained database systems to track and analyze operational data.

Landfill Operator

City Of Medicine Hat
05.2000 - 10.2014
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.

Gas Utility Operator

Canadian Western Natural Gas Co.
03.1990 - 12.1999
  • Trained new employees on operating procedures to ensure consistent quality across all shifts.
  • Operated heavy equipment, including backhoes and Class 1 vehicles, for various projects.
  • Installed gas main services for residential and commercial properties, adhering to safety standards.

Education

Associate of Applied Science - Civil Engineering

Lethbridge College
Lethbridge, None

Skills

  • Safe driving
  • Vehicle inspection
  • Time management
  • Customer service
  • Team leadership
  • Business administration
  • Staff training and development
  • Goal setting
  • Operations management
  • Project management
  • Shift scheduling
  • Conflict resolution

Accomplishments

Have successfully started and ran a outdoor adventure business for 2 years.

Timeline

Transit Bus Operator

City Of Medicine Hat
10.2016 - Current

Landfill Supervisor

City Of Medicine Hat
10.2014 - 10.2016

Landfill Operator

City Of Medicine Hat
05.2000 - 10.2014

Gas Utility Operator

Canadian Western Natural Gas Co.
03.1990 - 12.1999

Associate of Applied Science - Civil Engineering

Lethbridge College

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Bob Soltesz