Summary
Overview
Work History
Education
Skills
Accomplishments
New Comers Award From The Miramichi Chamber of Commerce The Miramichi Chamber of
Timeline
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Bob Murphy

Miramichi,NB

Summary

Hardworking employee enthusiastic about learning this field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

47
47
years of professional experience

Work History

Owner/Operator Truck Driver

Papa And Boys Trucking
07.2005 - 05.2023
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Sales Associate

Home Hardware
06.1976 - 12.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered purchases to customer in a timely manner.

Education

Harkins
Miramichi, NB
06.1976

Skills

  • Customer Experience
  • Cargo Handling
  • Order Picking and Processing
  • Physical Maps
  • Basic Vehicle Safety
  • Safety Compliance
  • Class a Commercial Driver's License
  • Planning Abilities
  • GPS and Route Planning

Accomplishments

  • Supervised team of 15 staff members.
  • Safely operated 1-ton articulated dump trucks around highly congested construction sites.

New Comers Award From The Miramichi Chamber of Commerce The Miramichi Chamber of

As a new business owner to the Miramichi area I was humbled to be chosen from all the new businesses that had start up that year. It was an honor and a privilege to be recognized by the Chamber.

Timeline

Owner/Operator Truck Driver

Papa And Boys Trucking
07.2005 - 05.2023

Sales Associate

Home Hardware
06.1976 - 12.2006

Harkins
Bob Murphy