Zhenze(Bob) Han
Surrey,BC
Summary
A dynamic professional with a diverse background, equipped with extensive experience in customer-facing roles and business operations. Proven leadership capabilities through managing projects, driving cross-functional initiatives, and building strong stakeholder relationships. Skilled in market analysis, strategic planning, and leveraging data to solve complex challenges. Currently pursuing an MBA to expand expertise in business strategy, technical product management, and leadership. Seeking to integrate academic knowledge and practical experience to contribute to innovative solutions and customer-focused strategies at Amazon.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Hampton Inn by Hilton
09.2022 - 01.2025
- Coordinate with multiple departments to manage reservations, optimize room allocation, and enhance operational efficiency
- Use data from customer feedback and reports to identify trends, propose solutions, and improve service quality
- Trained in front desk operations, gaining experience with hospitality management systems and customer relationship software.
Property Management Administrator
Can Star Building Make-Up Service
07.2021 - 05.2022
- Managed scheduling and project timelines for building maintenance services, ensuring client satisfaction.
- Designed a task prioritization system for team workflows
- Analyzed project data and budget reports to identify opportunities for cost savings and process improvements.
Education
MBA - Business Administration And Management
University Canada West
Vancouver, BC09-2026
Bachelor of Arts - Management
City University Of Seattle
Vancouver, BC01-2024
Skills
- Technical Skills: Proficient in Microsoft Office Software
- Basic SQL
- Data visualization tools
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Front Desk Assistant
Hampton Inn by Hilton
09.2022 - 01.2025
Property Management Administrator
Can Star Building Make-Up Service
07.2021 - 05.2022
MBA - Business Administration And Management
University Canada West
Bachelor of Arts - Management
City University Of Seattle
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