RAJIT TAYAL
Regina,Canada
Summary
Results-driven Project Manager with over 16 years of experience in managing diverse projects and leading continuous improvement initiatives. Proven track record of delivering projects on time and within budget, while optimizing processes to enhance efficiency and quality. Adept at leveraging analytical skills to identify opportunities for improvement and implementing effective solutions. Adept at aligning business, finance, and technology leaders to deliver impactful organizational change. Experienced in Agile and Waterfall Methodologies, overseeing large vendor deliveries and successfully managing Migration and Integration of legacy data streams. Proficient in MS Project Professional, JIRA, Confluence, and VISIO, with advanced skills in the Microsoft Office suite.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Project Manager
CGI (Information Technology Consulting Company)
10.2022 - Current
- Fostered a collaborative and innovative team culture, driving continuous improvement in IT project management processes
- Partnered with senior leaders and external stakeholders to identify and address process inefficiencies, providing expert advice and hands-on support to drive alignment with corporate strategic targets.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Led a team of project managers and business analysts, overseeing a portfolio of high-priority IT projects
- Implemented project intake, approval processes, and stage gates, ensuring optimal resource allocation and alignment with business objectives
- Established performance evaluation frameworks, risk management protocols, and stakeholder communication strategies, enhancing transparency and engagement
- Oversaw all aspects of customer services, including costing, bidding, scheduling, contracting processes, and conflict resolution
- Provided leadership and mentorship to delivery consultants, both onshore and offshore, ensuring timely results
- Guided teams through problem-determination and issue-resolution processes
- Developed and maintained coordinated resource plans, project plans, work breakdown structures, cost estimates, budgets, and timelines
Project Manager
Ericsson Global Services
02.2014 - 07.2022
- Improving patient wait times with their doctors by 39% through various initiatives across various provinces in India
- Developed and executed strategies to enhance patient engagement including recruiting and monitoring patient participation in improvement activities, leading to higher patient satisfaction.
- Implemented effective performance measurement strategies, contributing to a 15% increase in operational efficiency, and cost savings.
- Managed end-to-end project lifecycle for multiple high-impact IT initiatives, delivering projects on time and within budget
- Collaborated with business units to define project criteria, aligning budget and spending with strategic objectives
- Led cross-functional teams, ensuring effective resource allocation and stakeholder engagement
- Responsible for effective communication and status reviews across all stakeholders
- Responsible for all aspects for customer services including costing, bidding, scheduling, contracting process and conflict resolution.
Project Coordinator
Ericsson Global Services
03.2008 - 01.2014
- Led key improvement projects, introducing innovative ideas that resulted in significant enhancements to organizational processes and service delivery. Achieved measurable improvements in overall client satisfaction within the project management office (PMO).
- Managed cross-functional teams, fostering collaboration and driving successful outcomes in line with organizational goals and strategic initiatives.
- Utilized detailed data analysis to identify performance gaps, set targets, and guide project planning, resulting in improved project outcomes and operational efficiency.
- Identify inefficiencies within the PMO office and coordinate with stakeholders to implement improvement ideas.
- Collect and coordinate project-related data and document project processes & Procedures
- Maintaining clear and ongoing communication with project members, project manager about project plan, tasks and objectives regularly.
Education
Post Graduate Diploma - Business Administration
Symbiosis University/Pune, India
01.2008
Bachelor of Technology - Electronics and Communication Engineering
Kurukshetra University, India
01.2004
Skills
- Excellent written and verbal communication skills
- Process mapping
- Performance Optimization (Lean)
- Conflict Management
- Training and mentoring
- Scope Management
- Team Building
- Customer service
- Risk Analysis
Trainingandcertificates
- PMP Certified
- PROSCI Certified
- Prince 2 Certified
- ITIL V4 Certified
- ITIL V3 Certified
- ITIL Intermediate – Service Strategy
- ITIL Intermediate – Service Transition
Personal Information
Title: Seasoned Project Manager
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- Project Management Professional (PMP)
- PROSCI
- PRINCE 2
- LEAN 6 SIGMA (In View)
Timeline
Senior Project Manager
CGI (Information Technology Consulting Company)
10.2022 - Current
Project Manager
Ericsson Global Services
02.2014 - 07.2022
Project Coordinator
Ericsson Global Services
03.2008 - 01.2014
Post Graduate Diploma - Business Administration
Symbiosis University/Pune, India
Bachelor of Technology - Electronics and Communication Engineering
Kurukshetra University, India
- Project Management Professional (PMP)
- PROSCI
- PRINCE 2
- LEAN 6 SIGMA (In View)
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