Bo Pang
Langford,BC
Overview
6
6
years of professional experience
Work History
Commercial Renovation Foreman/Supervisor
Oriental Development Ltd.
01.2021 - 03.2023
- Improved project efficiency by implementing streamlined scheduling and resource allocation processes.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Line Cook & Cashier
Taco Time Cantina Westshore
07.2020 - 11.2022
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
Education Consultant
Vancouver Public Education Alliance
09.2019 - 07.2020
- Provided personalized support for students with special needs, enhancing their learning experiences and fostering academic success.
- Developed innovative assessment tools to evaluate student progress effectively while providing constructive feedback for improvement.
- Managed development and execution of individualized education plans for each student, covering course selection, registration, and university/program selection and applications.
- Showed genuine concern for students' well-being, both in and out of school, by addressing their academic and non-academic concerns, leading to the development of strong relationships.
Host & Food Runner
Westin Bear Mountain Golf Resort & SPA
05.2019 - 08.2019
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Banquet Server
Coast Victoria Hotel Marina By APA
09.2017 - 04.2019
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Dishwasher & Food Pre
Coast Victoria Hotel Marina By APA
05.2017 - 09.2017
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
Room Attendent
Coast Victoria Hotel Marina By APA
05.2017 - 09.2017
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
Education
Certificate - Teaching English As A Foreign Language (TEFL)
University of Victoria
Victoria, BC12.2020
Bachelor of Arts - International Hotel Management
Royal Roads University
Victoria, BC08.2019
Skills
- Fluent in both Mandarin and English
- Able to work both independently and as part of a team
- Highly responsible, reliable, empathetic, and passionate
- Strong communication and problem-solving skills
- Workplace Safety
- Time Management
Volunteer Experience
- Contributed to the TC10K Family Run, a charity event that raised funds for local hospitals in Victoria, as a volunteer in both 2018 and 2022.
- Volunteered for Royal Jubilee Hospital to raise capital for cardiac equipment in 2017
- Volunteered for Career Day and Student Orientation at Royal Roads University in 2016
Timeline
Commercial Renovation Foreman/Supervisor
Oriental Development Ltd.
01.2021 - 03.2023
Line Cook & Cashier
Taco Time Cantina Westshore
07.2020 - 11.2022
Education Consultant
Vancouver Public Education Alliance
09.2019 - 07.2020
Host & Food Runner
Westin Bear Mountain Golf Resort & SPA
05.2019 - 08.2019
Banquet Server
Coast Victoria Hotel Marina By APA
09.2017 - 04.2019
Dishwasher & Food Pre
Coast Victoria Hotel Marina By APA
05.2017 - 09.2017
Room Attendent
Coast Victoria Hotel Marina By APA
05.2017 - 09.2017
Certificate - Teaching English As A Foreign Language (TEFL)
University of Victoria
Bachelor of Arts - International Hotel Management
Royal Roads University
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