Summary
Overview
Work History
Education
Skills
Timeline
Generic

BO JOHAL

Burlington,Ontario

Summary

Skilled driver bringing successful record efficiently transporting passengers and achieving high satisfaction ratings. Monitors traffic to revise planned route and avoid delays. Maintains and cleans vehicle regularly inside and out, and offers each guest exceptional service.

Overview

21
21
years of professional experience

Work History

Airport Taxi Driver

Aerofleet
Mississauga, ON
01.2015 - 11.2022
  • Greeted customers and provided assistance with luggage.
  • Maintained contact with dispatch office to receive instructions and updates on routes, traffic conditions, and special requests.
  • Provided door-to-door service for passengers in a safe and courteous manner.
  • Monitored traffic conditions to determine most efficient route.
  • Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
  • Ensured vehicle was clean and in proper working order before each shift.
  • Assisted disabled passengers entering or exiting vehicles as necessary.
  • Maintained accurate logbook records including details of trips taken and income received during shift.
  • Communicated effectively with dispatchers via two-way radio system throughout shift.
  • Attended mandatory training sessions related to safety regulations or other topics as assigned.
  • Cleaned vehicle regularly to maintain professional appearance.

Sales Consultant

Investors Group Financial Services Inc
Brampton, Ontario
04.2007 - 09.2014
  • Responsible for providing comprehensive advice on financial strategies including investments, retirement planning, estate and tax planning and other financial services to individuals and businesses
  • Assist clients through the steps of financial planning – gathering relevant financial information, setting life goals, examining current financial status, developing strategies or plans on how clients can meet their goals given their current situation and future plans and implementing these strategies
  • Review clients' accounts and plans regularly to determine whether life changes, economic changes, or financial performance indicate a need for plan reassessment
  • Consistently exceed performance goals while maintaining a fundamentally sound and responsible approach to meeting client’s investment needs
  • Work with and refer to team specialists to offer clients full range of products and driving sales for company success
  • Identify new sales opportunities to cross-sell products and services to enhance customer satisfaction and increase client account profitability
  • Actively seek out new business through a variety of means including personal contacts, referrals, direct mail, seminars and business walks.

SENIOR ASSOCIATE

CIBC Mellon Global Securities Services
Toronto, Ontario
01.2002 - 01.2007
  • Recruited by this leading provider of asset servicing products to handle money market, discount note and foreign exchange trade transactions on behalf of clients in the pension fund, investment fund, insurance, trust, government and finance sectors
  • Promoted to Senior Associate after demonstrating superb leadership and client relations capabilities, and entrusted with expanded responsibility for complex client accounts
  • Handled the full spectrum of daily cash management functions in accordance with established policies, procedures and time standards, including processing wire transfers and foreign exchange contracts
  • Coached, trained and supervised an 8-member team of junior associates, ensuring that the team complied with all regulatory requirements and internal control standards
  • Undertook detailed analyses of market segments to generate foreign currency forecasts
  • Demonstrated meticulous attention to detail to perform cash sweeps, reconciliations and overdraft/idle balance reporting, steering the team to achieve zero audit findings
  • Contributed to requirements gathering processes for the implementation of WebSTP and Block Trade systems, advising the project team on trade workflows and process functionalities
  • Served as a primary contact with clients and advisors regarding trade transactions and income, taking ownership to resolve any issues or concerns in a timely manner
  • Earned a reputation for delivering exceptional service to internal and external customers.

Education

BACHELOR OF ARTS - Economics and Marketing

McMaster University
Hamilton, ON
05-1997

Skills

  • Clean Driving Record
  • Route Planning
  • Safety Regulations
  • Dispatcher Communication
  • Schedule Coordination
  • Cleaning and Sanitation
  • Passenger Assistance
  • Punctuality
  • Defensive Driving
  • GPS and Mapping

Timeline

Airport Taxi Driver

Aerofleet
01.2015 - 11.2022

Sales Consultant

Investors Group Financial Services Inc
04.2007 - 09.2014

SENIOR ASSOCIATE

CIBC Mellon Global Securities Services
01.2002 - 01.2007

BACHELOR OF ARTS - Economics and Marketing

McMaster University

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BO JOHAL