Overview
Work History
Education
Skills
Languages
Volunteer Experience
Certification
Timeline
Generic

Bo Han

Montréal,QC

Overview

1
1
Certification

Work History

Customer Service/Cashier

Montreal Island School Tax Management Committee (CGTSIM)
06.2021 - 08.2021
  • Receive and classify mail
  • Identify customer's need and provide relative solution
  • Analyze client's portfolio and process with corresponding information
  • Process up to 200 debit/cheque transactions per day with required system (TFP：System de Taxation, Facturation et Perception)
  • Resolve online cheque payment issue
  • Verify validity of check and return to client if needed
  • Client/bank data update in system
  • Create daily report for every transaction with TFP and Excel
  • Get experiences on customer services at front desk and teamwork with coworkers
  • Communicate, co-work and follow up with different department
  • Invoicing billing statement to demanded individual
  • Send billing payment extension

CIT (Counsellor in Training)

Jeunesse Benny Summer Camp
  • Ensure staff and children comply with Covid prevention measures
  • Disinfect activity equipment
  • Classify and distribute Covid prevention supplies
  • Set up and take down activity equipment
  • Run and animate different activities
  • Communicate with children and parents
  • Plan weekly schedule with group leaders
  • Carry groups to participate in different outdoor activities
  • Ensure safety and well-being of children

Education

BA - Psychology and Computer Science

McGill University
Montreal, QC
05.2026

DCS -

Marianopolis College
Westmount, QC
06.2023

GED -

Secondaire Saint-Luc
Montreal, QC
06.2021

Skills

  • Idea Development and Brainstorming

  • Strategic planning and analysis

  • Project Management

  • Event Logistics

  • Microsoft Excel and Word

  • Cross-departmental collaboration

  • Customer Service

Languages

English
Full Professional
French
Full Professional
Chinese
Native or Bilingual

Volunteer Experience

Working as School Club Finance Executive.

Chinese Students and Scholars Association – Mcgill (Fall 2023-Now)

  • Cooperating with different department to event organization.
  • Manage members and participants registration.
  • Volunteering in various organized event.

Marianopolis Chinese Students Association. (Fall 2022- fall 2023)

  • Manage over 400 subscribed club members.
  • Organize events to promote Asian culture in the school:

                         Mid-Autumn Festival.

                         Chinese New Year Celebration.

                         Dating show

                         Dumpling workshop.

                         Cultural week activity.

                         Lunch box meal for the day.

  • Organize the Inter-collegial stage show event with over 500 spectators.
  • Request loan and grant from school congress.
  • Manage club financial resource distribution and income.
  • Track and report club financial statement with Excel.
  • Communicate with external organization for collaboration and sponsorship.
  • Interview and select future executives.
  • Teamwork with other club executives and school executives.

Volunteer for special events

Jeunesse Benny, 2015- 2020

        Movie in the park

        Winter Carnival

        La Fête du Quebec

  • Set up and take down the activity equipment.
  • Run and animate the activity stations.
  • Communicate with parents and children.

Outdoor Leadership participant,

Club de Plein Aire NDG, 2015-2020

Learn outdoor survival skills.

  • Attend weekly meetings.
  • Plan outdoor community events and projects for the public
  • Outdoor activities: camping, snowboarding, cross-country skiing, alpine, hiking, winter camping, snowshoeing, canoeing, kayaking.

Certification

Leadership in training certification, Summer 2017

Jeuness Benny.

Officer Trainee Entrance Exam, Winter 2021 Canada Border Services Agency

B2C Marketing Training, Summer 2022

Vantage Canada.

Level 1 Snowboard instructor, Winter 2024

Canadian Association of Snowboard Instructors (CASI-ACMS)

Timeline

Customer Service/Cashier

Montreal Island School Tax Management Committee (CGTSIM)
06.2021 - 08.2021

CIT (Counsellor in Training)

Jeunesse Benny Summer Camp

BA - Psychology and Computer Science

McGill University

DCS -

Marianopolis College

GED -

Secondaire Saint-Luc

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Bo Han