Bénie Mawu
Winnipeg
Summary
Friendly and reliable professional with experience in sales and customer service. Skilled at assisting customers, promoting products, and creating a positive experience. Passionate about helping people achieve their goals in a welcoming environment.
Overview
8
8
years of professional experience
Work History
Event Staff Member
Platinum Parking Management
12.2024 - Current
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Cashier/Customer Service Representative/Customer Greeter
Cabela's
07.2021 - Current
- Delivered exceptional customer service by greeting customers warmly and assisting with inquiries to ensure satisfaction and retention
- Promoted store memberships and loyalty programs, explaining benefits to encourage sign-ups and repeat visits
- Operated the cash register with accuracy, handling transactions efficiently while maintaining a positive interaction with customers
- Resolved customer complaints promptly and professionally, demonstrating strong problem-solving and communication skills
- Trained new team members on customer service protocols and sales techniques, fostering a collaborative work environment
- Contributed to sales goals by upselling products and providing tailored recommendations based on customer needs
- Maintained a clean and organized checkout area, ensuring a welcoming space for customers
Food Delivery Driver
Skip The Dishes
02.2024 - 06.2024
- Built positive relationships with customers through friendly communication and prompt, accurate service, ensuring repeat business and high satisfaction ratings
- Maintained a professional and customer-focused attitude, reflecting the company's values and enhancing its reputation
- Verified order accuracy and addressed customer inquiries, showcasing attention to detail and problem-solving skills
- Adapted quickly to changing circumstances, demonstrating flexibility and reliability in a fast-paced environment
Sales Associate
Puma
10.2022 - 01.2023
- Achieved monthly sales targets by building strong relationships with customers and utilizing upselling techniques
- Guided clients in selecting the best products for their needs, emphasizing benefits and features to drive informed purchases
- Maintained a clean and organized sales floor, ensuring a welcoming atmosphere for customers
- Promoted memberships and loyalty programs to increase client retention and engagement
- Collaborated with team members to meet store goals, ensuring smooth operations during peak times
Crew Member
Little Caesars
01.2019 - 03.2020
- Delivered outstanding customer service by greeting guests warmly, assisting with orders, and ensuring a positive dining experience
- Recommended menu items to customers, upselling products and increasing daily sales
- Collaborated with team members to maintain efficient workflow during peak hours, demonstrating strong teamwork and adaptability
- Ensured accuracy and quality in order preparation, highlighting attention to detail and commitment to customer satisfaction
- Maintained a clean, organized, and welcoming environment to enhance the overall guest experience
- Proactively resolved customer concerns, displaying excellent communication and problem-solving abilities
Service Window Attendant
Ricadel Food Truck
05.2017 - 08.2019
- Maintained cleanliness of work area throughout shift and at end of shift
- Greeted customers upon arrival at store location and provided them with assistance
- Greeted and checked in patrons upon arrival
- Answered customer inquiries or explained cost, availability, policies, and procedures of facilities
Babysitter
Private Home
05.2017 - 11.2018
- Entertained and engaged with children using games, crafts, and other activities
- Displayed patience and understanding when dealing with difficult situations involving children
- Remained alert at all times to ensure the safety of each child under my supervision
- Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories
Education
BBA - Business Administration
Red River College
High School Diploma -
Vincent Massey Collegiate
Skills
- Customer Service
- Time Management
- Leadership
- Attention to Detail
- Goal oriented approach
- Teamwork and positive attitude
- Adaptability
- Problem-Solving
Languages
Hobbies and Interests
- Volunteering in Community Programs
- Outdoor Activities (e.g., hiking, fishing)
- Reading
- Personal Development and Goal Setting
Timeline
Event Staff Member
Platinum Parking Management
12.2024 - Current
Food Delivery Driver
Skip The Dishes
02.2024 - 06.2024
Sales Associate
Puma
10.2022 - 01.2023
Cashier/Customer Service Representative/Customer Greeter
Cabela's
07.2021 - Current
Crew Member
Little Caesars
01.2019 - 03.2020
Service Window Attendant
Ricadel Food Truck
05.2017 - 08.2019
Babysitter
Private Home
05.2017 - 11.2018
BBA - Business Administration
Red River College
High School Diploma -
Vincent Massey Collegiate
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