Stijo Mathew
Summary
Experienced System Administrator with a proven track record of over seven years in the IT industry. Specializes in Microsoft technology, enterprise storage technology, and network administration. Recognized for effectively troubleshooting and resolving complex issues, resulting in improved customer satisfaction. Skilled in configuring and maintaining operating systems, ensuring optimal infrastructure availability for seamless operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SYSTEMS ADMINISTRATOR
CCS TECHNOLOGIES, PVT Ltd
11.2016 - 02.2024
- Configured and Maintained Infrastructure with 99.9% uptime
- Worked based on Ticketing systems (OTRS&OS)
- Managed corporate servers (Windows2012,2016,2019), workstations, desktops, and laptops, as well as system installation and ensured technical compatibilities (99.9%)
- Managed and maintained Active Directory & Group policy
- Managed Mail borders, Configured and Maintained various mail (IBM Lotus 9, HCL Notes 10, Office 365, and Zimbra)
- Installed, Maintained, and Supported VMware vSphere 6.0&7.0
- Various storages (IBM Storwize v7000, IBM Tape Library, HP LHN) are managed for data archival
- Dell Isilon storage implementation
- Corporate level endpoint protection (Trend Micro & Apex one)
- Ensured data protection
- Remote access solution implemented and supported on VPN, Network, Streaming configuration & Terminal services
- Electronic News Production Systems (ENPS-8.2) configuration and maintenance
- Configured and maintained WASP3D servers (3.8&3.9) and clients for Graphics production
- Maintained and supported Oasis player automation, Harmonic video playout & storage (For the Broadcast Channel)
- Provided support for configuring, installing, and maintaining Remote servers, FTP, YUMI, BARC, ADOBE, EPABX, Lease lines, Clones (Acronis), and Database (Microsoft SQL 2008)
- Storage, workstations, and network implementation for Manorama Horizon
- Tricube (Real-time live broadcasting) configured and maintained
- Monitored and contributed to optimizing servers and application systems performance
- Provided support for hardware and software installation, issues, and other remote assist tools
- Gathered & Maintained systems-related documentation and SOPs
- Resolved critical systems incidents and implemented major changes
- Provided technical leadership, and subject matter expertise and trained various operational staff members and team through system architecture and recommended solutions in alignment with systems engineering best practices
LINUX SERVER ADMINISTRATOR
CLADO SOLUTIONS
05.2016 - 10.2016
- Ensured that all hardware, operating systems, software, and procedures aligned with organizational standards and strategic business plan
- Handled all the issues through Service desk tools and fixed them
- Installed the necessary procedures and security tools
- Monitored Mail and released through Mail Boarder
- Optimized system performance and installed upgrades/patches
- Handled all network-related issues in the infrastructure
- Network setup for TCP/IP and internet setup
- Installed and configured all the software in Linux
WAREHOUSE ASSOCIATE
UPS
11.2024 - 12.2024
- Loading, unloading and sorting packages
- Storing inventory in an accessible manner
- Ensure safety of packages
DELIVERY DRIVER
QUANTS LOGISTICS (Amazon DSP)
12.2024 - 01.2025
- Managed and tracked packages using the Amazon Flex mobile App
- Delivered exceptional service to clients and maintained a 94% account retention
- Executed strategic deliveries 98% on time, increasing customer satisfaction and saving the company mileage and gas expenses
- Conform to company policies, ethical standards, and confidentiality agreements to ensure consistency and quality
Delivery Driver
Uber Eats
08.2024 - Current
- Collaborated with restaurant staff to ensure accurate and prompt order pickups and delivered food packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries.
- Read maps, followed written instructions and used GPS technology to make deliveries.
Education
Master’s degree (MSc) - Electronics
Mahatma Gandhi University
01.2015
Bachelor’s degree (BSc) - Electronics
Mahatma Gandhi University
04.2012
Skills
- Windows Server Administration
- Linux Administration
- Operating System Management
- System Configuration
- Storage management
- Remote desktop service
- Virtualization
- Data Base Management
- Network Administration
- Corporate-level endpoint protection
- Ticketing systems
- Mail Boarder
- Office 365
- Electronic News Production Systems (ENPS)
- Smart Archive Software (Elite soft)
- Tricube (Real-time live broadcasting)
- WASP3D
- Clone
- Leadership
- Dynamic Public Speaking
- Training and Development
- Change Management
- Organization
- Strong Attention to Detail
- Written and verbal Communication Skills in Multiple Languages
- Collaborative Team Player
- Professional Presentation Skills
- Staff centered Coaching
- Negotiation skills
- Problem Solving
- Project Management
- Planning and Coordination
- Analytical and Critical Thinking
Certification
- Microsoft Certified – Azure Administrator Associate, 1109F58F3A251594
- AWS Certified Solutions Architect Associate, 488367DKF1B11HKQ
- Google Cloud Certified- Associate Cloud Engineer, 68c17b6af9e54b63af0d4b9270dc132f
Languages
English
Hindi
Malayalam
Timeline
DELIVERY DRIVER
QUANTS LOGISTICS (Amazon DSP)
12.2024 - 01.2025
WAREHOUSE ASSOCIATE
UPS
11.2024 - 12.2024
Delivery Driver
Uber Eats
08.2024 - Current
SYSTEMS ADMINISTRATOR
CCS TECHNOLOGIES, PVT Ltd
11.2016 - 02.2024
LINUX SERVER ADMINISTRATOR
CLADO SOLUTIONS
05.2016 - 10.2016
Bachelor’s degree (BSc) - Electronics
Mahatma Gandhi University
Master’s degree (MSc) - Electronics
Mahatma Gandhi University
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