Summary
Overview
Work History
Education
Skills
Related Experience
Timeline
Generic

Blossom Abu

Edmonton,AB

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Talented tax preparation professional with expertise in completing returns accurately and efficiently.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Balm in Gilead Medical Centre
Edmonton, AB
01.2023 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.

Customer Service Officer

JB-Global Canada Inc.
Edmonton, AB
01.2017 - 01.2023
  • Processed payments from customers using point of sale systems.
  • Maintained accurate records of customer interactions and transactions.
  • Performed follow-up calls to ensure customer satisfaction with product and service delivery.
  • Compiled data from clients to accurately complete tax forms.
  • Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
  • Organized paperwork for efficient review by senior staff members.

Education

Bachelor of Science in Psychology -

Memorial University of Newfoundland
04.2026

Alberta High School Diploma -

Millwoods Christian School
01.2022

Skills

  • Patient-focused care
  • HIPAA Compliance
  • Patient Scheduling
  • Medical Billing
  • Data Entry
  • Inventory Management
  • Transaction tax preparation
  • Tax Return Filing
  • Verbal and written communication
  • Payment Processing

Related Experience

Customer Service Officer, JB-Global Canada Inc., Edmonton, AB, Handled large selection of tax compliance processes for multiple varieties of customers;, Researched tax codes for various projects and summarized information for senior staff;, Examined tax documentation submitted by individuals, companies and organizations to assess accuracy and completeness of filings;, Maintained ongoing tracking and appropriate documentation on Tax client referrals, Investigated and follow up on missing or outstanding tax documents as required, Book initial appointments for senior staff;, Chart relevant data into the electronic tax record e.g., record faxes/email sent, etc.;, Recorded complete and accurate relevant data for every client in a retrievable.

Timeline

Medical Assistant

Balm in Gilead Medical Centre
01.2023 - Current

Customer Service Officer

JB-Global Canada Inc.
01.2017 - 01.2023

Bachelor of Science in Psychology -

Memorial University of Newfoundland

Alberta High School Diploma -

Millwoods Christian School
Blossom Abu