Bliss Stahl
Grande Prairie ,Alberta
Summary
Adept at managing high-pressure environments and fostering client relationships, I enhanced salon revenue and client satisfaction at Ricci Hair Co. by mastering advanced styling techniques and upselling products. My organized approach and interpersonal skills ensure peak operational efficiency and service excellence, with a track record of developing loyal clientele and maintaining high return customer rates.
Overview
7
7
years of professional experience
Work History
Equipment Operator
1318751 Alberta Ltd
Grande Prairie, AB
01.2012 - 02.2013
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Master Hairstylist
Pink Rain
Grande Prairie
07.2011 - 12.2011
- Promoted products and services, engage with potential clients and showcase service portfolio.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
- Achieved consistent client satisfaction with expert application of hair extensions for added volume or lengthening effects.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Created customized color formulations based on individual client needs, achieving desired results while maintaining hair health integrity.
Senior Hairstylist
Ricci Hair Co.
St. Albert, AB
09.2007 - 06.2011
- Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Developed strong relationships with clients through effective communication and understanding of their specific requirements.
- Participated in industry events to stay updated on latest trends, styles, and techniques, furthering professional development as a hairstylist.
- Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.
- Resolved customer complaints promptly, demonstrating excellent conflict resolution skills while safeguarding the reputation of the salon.
- Strengthened client loyalty by providing exceptional follow-up care and addressing any post-appointment concerns or questions.
- Maintained a high level of professionalism and expertise in executing complex color treatments, precision cuts, and advanced styling techniques.
- Collaborated with other salon professionals, such as makeup artists and estheticians, to provide comprehensive beauty solutions for clients attending special events or seeking complete makeovers.
- Managed inventory effectively by tracking stock levels and placing orders when supplies were low, ensuring continuous availability of essential items for client services.
- Offered professional cuts, color services and extensions to salon customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Bartender/Server
Beer Hunter
Edmonton, AB
10.2005 - 06.2011
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Hairstylist Apprenticeship - Hairstylist
Evelyn Charles Academy
Edmonton, AB05.2007
Skills
Organized
Works well under pressure
Interpersonal skills
Languages
English
Full Professional
Timeline
Equipment Operator
1318751 Alberta Ltd
01.2012 - 02.2013
Master Hairstylist
Pink Rain
07.2011 - 12.2011
Senior Hairstylist
Ricci Hair Co.
09.2007 - 06.2011
Bartender/Server
Beer Hunter
10.2005 - 06.2011
Hairstylist Apprenticeship - Hairstylist
Evelyn Charles Academy