Summary
Overview
Work History
Education
Skills
Certification
Languages
Specific Skills
Community Service
References
Timeline
Generic
BLESTIN BINU

BLESTIN BINU

Vernon,BC

Summary

Enthusiastic and energetic person with previous customer service experience. Able to supervise other staff, resolve all customer issues and complaints, with proven skills in planning, assigning and directing work tasks. Team-oriented professional with strong commitment to maintaining safe, clean job sites with a positive attitude to work seeking a full time job.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Subway
Vernon, BC
06.2021 - Current
  • Supervise, direct, co-ordinate and schedule the activities of the food servers and the other staff
  • Maintain a high standard of hygiene in the preparation of meals and in the food preparation area and ensuring food service and quality control
  • Estimate and order ingredients and supplies required for the food preparation
  • Establish methods to meet work schedules
  • Maintain records of stock, sales and wastage
  • Prepare and submit reports to the management
  • Responsible for training and developing servers and maintaining good communication with staff
  • Ensure that food and service meet quality control standards
  • Dealing with and resolving customer complaints
  • Motivate staff.

Car Detailer

Clean Up Shop
Kingston, ON
01.2019 - 01.2021
  • Pay attention to detail and polish cars within the given time
  • Skillfully trained approximately 4 staff over 2 summers to maintain the shop’s reputation
  • Effectively formulate plans that suit day-to-day work to meet targets
  • Shampoo carpets and clean seats with steam extractor, clean and condition leather, vacuum, and add air freshener
  • Apply polishes and waxes to preserve, protect and restore vehicle’s interiors and exteriors
  • Pick up and deliver customer vehicles
  • Mix cleaning solutions, abrasive compositions according to formulas.

Education

Computer Networking and Technical Support -

St. Lawrence College
04.2021

Kerala Department of Higher Secondary Education -

JJ Murphy Memorial Higher Secondary School
01.2018

Skills

  • Staff Leadership
  • Staff Supervision
  • Employee Scheduling
  • Inventory Management
  • Cost Control
  • Ordering Supplies
  • Schedule Management
  • Staff Recruitment
  • Quality Assurance Policies
  • Microsoft office (Word, Excel, PowerPoint)

Certification

  • class 5 license
  • AODA customer service training
  • WHMIS
  • Workplace Violence and Harassment Training for Employees
  • Occupational Health and Safety Awareness Training for Workers

Languages

English
Full Professional
Malayalam
Full Professional
Tamil
Full Professional
Hindi
Professional

Specific Skills

  • Proven experience providing customer support in busy environment.
  • Self-motivated, independent, flexible, team player and quick learner.
  • Well organized, able to work on several different tasks at the same time.
  • Efficient with teamwork and ability to adapt to changing requirements or task.
  • Communicate confidently with superiors, peers, and subordinates.
  • Class 5 license with clean record.

Community Service

St. Lawrence College, Kingston, ON, 2019-01-01, 2020-12-31, Devoted time to supporting the St. Lawrence College community by volunteering within the campus as a triage attendant and as an orientation guide. Established a healthy relationship with event organizers, faculty members and students through the valuable contribution of problem-solving and team player mentality to welcome new students to the college community.

References

Excellent references available upon request.

Timeline

Food Service Supervisor

Subway
06.2021 - Current

Car Detailer

Clean Up Shop
01.2019 - 01.2021

Computer Networking and Technical Support -

St. Lawrence College

Kerala Department of Higher Secondary Education -

JJ Murphy Memorial Higher Secondary School

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BLESTIN BINU