Blessy Madamana Sabu
London,Canada
Summary
Dynamic professional with a proven track record at London Financial Centre, adept in schedule management and team development. Excelled in streamlining operations, enhancing team efficiency by 30%, and implementing financial reporting protocols. Renowned for adaptability and fostering collaborative environments, I bring a blend of strategic oversight and innovative problem-solving to every role.
Overview
3
3
years of professional experience
Work History
Office Administrative Associate
London Financial Centre
London, Canada
02.2023 - Current
- Prepare, edit, and proofread documents, invoices, reports, and presentations from dictation and handwritten copies
- Handle and distribute incoming mail while coordinating information flow internally and externally
- Schedule and confirm appointments and meetings of employer
- Set up and maintain manual and computerized information filing systems
Customer Representative Agent
Bill Gosling Outsourcing
London, Canada
12.2023 - 01.2025
- Providing empathetic and courteous customer service to reassure and support distressed members
- Collaborating with other team members to ensure efficient operations and customer satisfaction
- Receiving and managing incoming emergency roadside assistance calls
- Providing timely and accurate assistance to members experiencing vehicle breakdowns, lockouts, flat tires, etc
- Maintaining detailed records of service calls, including member information and service provided
- Handling billing and membership inquiries related to roadside assistance services
Branch Supervisor/ Store Lead Operator
Papa Johns
London, Canada
05.2022 - 10.2023
- Responsible for day-to-day branch operations, including training crew, profit management and inventory management
- Manages the entire story from taking order to making food and serving them to customers during peak hours
- Maintained a positive inventory within the budget
- Checked the quantity and quality of the food items in and out of the store
Finishing Department Operator
Catalent Pharmaceutical company
Strathroy, Canada
12.2021 - 01.2023
- Sorting, inspection and packing medical capsules with at most care
- Doing inventory and recording the data everyday
Education
Business program -
Fanshawe college
Canada05.2023
Skills
- Employee training
- Team development
- Financial Reporting
- Market research
- Schedule management
- Expense tracking
- Adaptability and creativity
- Conflict resolution
Timeline
Customer Representative Agent
Bill Gosling Outsourcing
12.2023 - 01.2025
Office Administrative Associate
London Financial Centre
02.2023 - Current
Branch Supervisor/ Store Lead Operator
Papa Johns
05.2022 - 10.2023
Finishing Department Operator
Catalent Pharmaceutical company
12.2021 - 01.2023
Business program -
Fanshawe college
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