Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Blessy James

London,ON

Summary

Experienced and compassionate Support Worker with a proven track record in elderly care, overnight supervision, and residential support for individuals with complex physical and cognitive needs. Skilled in personal care, fall prevention, emergency response, and maintaining a safe, respectful environment. Committed to person-centered support and building trust with residents through professionalism and empathy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Night Support Worker

Chartwell Retirement Residences
07.2023 - 05.2025
  • Provide awake overnight support ensuring resident safety, comfort, and immediate response to health or behavioral concerns.
  • Assist residents with toileting, transfers, and repositioning throughout the night while promoting dignity and independence.
  • Conduct hourly wellness checks, monitor fall risks, and follow emergency procedures calmly and efficiently.
  • Maintain accurate overnight documentation of care provided, incidents, and observations.
  • Communicate with day staff for smooth handovers and consistent care delivery.

Personal Support Worker

Carmel Old Age Home
05.2021 - 03.2023
  • Delivered full personal care support including bathing, feeding, dressing, and hygiene routines for elderly residents.
  • Supported residents with limited mobility and cognitive challenges including dementia and stroke recovery.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Ensured clean, safe, and emotionally supportive environments in line with care plans.

Residential Care Worker

Assisi Old Age Home
01.2020 - 02.2021
  • Assisted residents with daily living activities, nighttime routines, and safety monitoring.
  • Supported individuals with physical disabilities and mental health conditions in a home-like setting.
  • Maintained high standards of cleanliness, infection control, and resident dignity.
  • Provided emotional reassurance, companionship, and behavioural support as needed.

Education

PGDM - Predictive Analytics

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
12-2024

Diploma - Direct Support Worker

Diploma in Social Work (DSW)
Kochi, India
11-2022

Skills

  • First aid certified
  • Behavioral support
  • Compassionate care
  • Mental health support
  • Overnight care and supervision
  • Personal care and toileting support
  • Emergency and fall response
  • Mobility and transfer techniques
  • Infection prevention and safety
  • Documentation and shift handovers
  • Empathetic communication
  • Calm, reliable, and team-focused

Certification

  • Standard First Aid & CPR – Level C, Canadian Red Cross (2025)
  • Diploma in Caregiving, Alison (2025)
  • Health Informatics Specialization, Johns Hopkins – Coursera (2025)
  • Advanced Food Safety Certification
  • Smart Serve Ontario

Timeline

Night Support Worker

Chartwell Retirement Residences
07.2023 - 05.2025

Personal Support Worker

Carmel Old Age Home
05.2021 - 03.2023

Residential Care Worker

Assisi Old Age Home
01.2020 - 02.2021

PGDM - Predictive Analytics

Conestoga College Institute of Technology And Advanced Learning

Diploma - Direct Support Worker

Diploma in Social Work (DSW)
Blessy James