Summary
Overview
Work History
Education
Skills
Languages
Timeline
RegisteredNurse
Blessing Udeh

Blessing Udeh

Toronto,ON

Summary

Over 5 years of working with people who are homeless, older adults, youth, children women. Experience working in the community, group homes, clients' personal homes, and nursing homes. Knowledge of community, resources, programs, services, and issues pertaining to older adults, including knowledge of human behavior. Experience in bathing, toileting, ADLs, foot care, back care, feeding, dressing, grooming, and medications. Experience supporting people who have a dual diagnosis, physical challenges, medical challenges, dementia, visual impairment, and autism. Ability to work with people with hoarding behaviors and who have mental health and addiction issues. Provide support to clients who are facing issues of poverty, mental health, addictions, abuse, social isolation. Ability to work semi-independently without direct supervision by following community procedures and guidelines and can follow through on assigned tasks. Excellent ability to communicate clearly and with people from a diversity of cultural backgrounds. Ability to make responsible choices and decisions and act in a client’s best interest. Recognized for having a solid work ethic and always being willing to help coworkers and residents. Effectively know how to deal with caller conflicts and complaints, with good listening skills. Ability to read and follow instructions; willing to learn new software and electronic applications. Demonstrated ability to maintain careful attention to detail while performing multiple tasks. Experienced in computer applications such as MS Word, Excel, and PowerPoint, Concepts; Good computer skills and accuracy with 60 wpm+. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with Number years of experience building community and developing social skills through incremental therapeutic techniques.

Overview

11
11
years of professional experience

Work History

Support Worker

FRONTLINE HEALTH CARE SERVICES
  • Assist in preparing clients/individuals' meals
  • Taking Individuals out for Day Programs
  • Assist Individuals in showering and change of Diapers
  • Taking individuals out for Van Rides
  • Assisting individuals in achieving their goals
  • Assist in preventing crisis escalations
  • Monitoring and recording clients’ condition and progress
  • Monitor individual's behavioral changes and documenting it
  • Support clients/individuals with Behavioral issues
  • Assist in improving individuals quality of life.

Support Worker

BLOOM CARE SOLUTION
02.2020
  • Interact one on one with residents with or without language barriers, sensory deficits, and/or communication aides, listen and validate individuals’ communication
  • Recognize obvious changes in usual patterns and resort to these changes to registered staff
  • Maintaining excellent documentation systems
  • Provide activities of daily living with clients and many more E.T.C.

SUPPORT WORKER

Ultima home care (Retirement home)
01.2020
  • Provide personal support to patients according to the written plan of care
  • Operated and cleaned equipment, and furniture, and cleans, and maintains all resident areas as per work routines
  • Providing clients with good comfort and making sure that clients are always happy
  • Putting a smile on the life of residents and keeping clean at all time
  • Taking a resident for a walk with safety measure
  • Keep all patient information confidential
  • Serving residents meals, and taking them to their day programs, such as going out for exercise, music time, and bingo gameplay
  • Helping residents to do laundry, folding clothes, bedliners changing, and making beds
  • Ensuring safety measures while with a client
  • Bathing, dressing, and undressing a client and changing of diapers as needed.

Support Worker

RNS Healthcare INC.
12.2020 - Current
  • Provided medications to residents according to the residence’s policies and procedures for medication administration
  • Participated in all aspects of personal resident care to ensure the physical, psychological, social, and spiritual needs of each resident/family are met under the direction of the Registered Staff and/or Director of Resident Care
  • Provided oral and dental care, maintain oral tissue integrity, and observed for problems
  • Maintained skin, nail, and foot care to promote and maintain skin integrity for comfort and mobility
  • Implement universal precautions and isolation techniques according to the infection control policies and procedures
  • Interact one-on-one with residents with or without language barriers, sensory deficits, and/or communication aides, listen and validate individuals’ communications
  • Giving clients bed baths, sponge baths, showers, undressing and dressing of a client and taking them out for a walk
  • Following all covid-19 safety procedures, always putting on PPE whenever I am with a clients
  • Good communication skills and putting a smile on the face of residents.

PERSONAL SUPPORT WORKER

SENIOR HOME CARE
Richmond Hill, Canada
03.2019 - 06.2024
  • Providing residents with a safe and comfortable environment by remaining aware of risk management issues that could compromise safety or incur liability
  • Provided oral and dental care, maintain oral tissue integrity, and observed for problems
  • Maintained skin, nail, and foot care to promote and maintain skin integrity for comfort and mobility
  • Provided residents with the preferred individual bedtime routine
  • Implemented measures to keep the body clean, comfortable, and free from odor by washing and grooming
  • Provided cognitive, social, emotional, and spiritual support and assistance with all activities of daily living
  • Implement universal precautions and isolation techniques according to the infection control policies and procedures
  • Interact one-on-one with residents with or without language barriers, sensory deficits, and/or communication aides, listen and validate individuals’ communications
  • Recognize obvious changes in usual patterns and report these changes to the registered staff
  • Maintaining excellent documentation systems.

Childcare Provider

YMCA Daycare
03.2023 - 12.2023
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
  • Organized field trips to enhance experiential learning opportunities for children in various cultural settings.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Documented children's growth and development.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.

Personal Support Worker

Luma Care
07.2022 - 10.2023
  • Liaised with key accounts to deliver targeted administrative household support.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Assisted with daily living activities, running errands, and household chores.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Aptus Day Program

Apex Health Therapeutic Services
Toronto, Canada
03.2022 - 01.2023
  • Collaborated with interdisciplinary teams to develop individualized plans tailored to participant needs and goals.
  • Increased staff efficiency by providing ongoing training and professional development opportunities.
  • Observed and assessed classroom activities to verify conformity with quality standards.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
  • Developed strong relationships with families, fostering a supportive environment for participants of the day program.
  • Self-motivated, with a strong sense of personal responsibility.

Spectrum Healthcare
01.2016 - 12.2017
  • Provided medications to residents according to the residence’s policies and procedures for medication administration
  • Participated in all aspects of personal resident care to ensure the physical, psychological, social, and spiritual needs of each resident/family are met under the direction of the Registered Staff and/or Director of Resident Care
  • Utilized therapeutic communication by establishing a working relationship with residents/families and co-workers for the purpose of meeting the resident’s needs; ensuring respect, dignity, and individuality of each resident and staff member
  • Delivered effective and efficient resident-focused care that promotes resident/family choices and acknowledges the resident’s strength, limitations as well as their need for safety
  • Use judgment in carrying out instructions and recognize the need to seek supervisory assistance
  • Report/communicate observations or concerns to assigned hospital staff.

PERSONAL SUPPORT WORKER

HUMBER HEIGHT RETIREMENT HOME
01.2014 - 01.2015
  • Initiates and maintains a relationship with the client, their family, and other care providers
  • Supported clients with independence, dignity, social, emotional, and cultural well-being
  • Supported, in consultation with the Registered Nurse/ Registered Practical Nurse, the physical and personal care needs of the client including, but not limited to hygiene, grooming and dressing, toileting, recording nutrition and hydration intake, provision of preventative skincare
  • Identified goals and enhance overall health and well-being, particularly in relation to addiction and mental health
  • Assisted patients with activities of daily living, including meal preparation, shopping, light housekeeping, laundry, and respite
  • Report and document any changes in the client's health status and undertake necessary steps to ensure the client’s safety and well-being
  • Ensure care is delivered in a way to optimize resident choice, dignity, privacy, independence, and spirituality.

Education

Currently Diploma Studying - Nursing

Seneca College of Nursing
King, ON

Personal Support Worker -

CLI College of Business Health & Technology
01.2016

Skills

  • Group facilitation
  • Patient support
  • Emotional Support
  • Cultural Sensitivity
  • Mobility Assistance
  • Behavioral support
  • Client Advocacy
  • Professional boundaries
  • Daily living support
  • Daily living assistance

Languages

English
Native or Bilingual

Timeline

Childcare Provider

YMCA Daycare
03.2023 - 12.2023

Personal Support Worker

Luma Care
07.2022 - 10.2023

Aptus Day Program

Apex Health Therapeutic Services
03.2022 - 01.2023

Support Worker

RNS Healthcare INC.
12.2020 - Current

Support Worker

BLOOM CARE SOLUTION
02.2020

SUPPORT WORKER

Ultima home care (Retirement home)
01.2020

PERSONAL SUPPORT WORKER

SENIOR HOME CARE
03.2019 - 06.2024

Spectrum Healthcare
01.2016 - 12.2017

PERSONAL SUPPORT WORKER

HUMBER HEIGHT RETIREMENT HOME
01.2014 - 01.2015

Currently Diploma Studying - Nursing

Seneca College of Nursing

Personal Support Worker -

CLI College of Business Health & Technology

Support Worker

FRONTLINE HEALTH CARE SERVICES
Blessing Udeh