BLESSING STEPHEN
Summary
A dynamic and results-oriented student with extensive experience in managing and enhancing operations within the sports and recreational facility industry. Adept at developing and implementing strategic initiatives to optimize facility utilization, improve customer satisfaction, and drive revenue growth. Skilled in overseeing facility maintenance, managing staff, and fostering a positive and inclusive environment for patrons. Committed to promoting health, wellness, and active lifestyles through innovative programming and exceptional facility management practices.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Tim Horton
12.2023 - Current
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Sports and Recreation Facilitator
George Leach Center (GLC)
11.2023 - 07.2024
- Planned and directed special activities and events
- Cultivated welcoming and inclusive culture based on core program values
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Scheduled use of facilities and equipment to guarantee availability
- Served as mentor to assigned group of participants, routinely providing 1:1 support and feedback
- Prepared facilities and equipment for specific activities to make spaces fit-for-purpose and for sessions to run smoothly
Sales Associate
Follet Cooperation- Sault College Book store
08.2023 - 09.2023
- Supported cashiers and customers to locate products, confirm prices, and replenish stock
- Welcomed customers and offered quick assistance to handle diverse needs
- Assisted with store recovery to maintain a clean and organized sales floor throughout shift
- Explained current sales, promotions, and other brand initiatives to gain customer loyalty
- Collaborated with the store team to meet periodic sales goals
- Embodied company mission and values through honesty, integrity, and high-quality performance
Education
BBA - Business Administration
Algoma University
Sault Saint Marie, Ontario04.2026
Skills
- Communication
- Problem-solving
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Guest Relations
Certification
CPR Training Certificate
Timeline
Crew Member
Tim Horton
12.2023 - Current
Sports and Recreation Facilitator
George Leach Center (GLC)
11.2023 - 07.2024
Sales Associate
Follet Cooperation- Sault College Book store
08.2023 - 09.2023
BBA - Business Administration
Algoma University
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