Blessing Ogunniran
Regina,SK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
African Store
Windsor, ON
09.2023 - 02.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Sales Manager
Arvir Services And Sales
OGBOMOSO Oyo State Nigeria
09.2018 - 05.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Sales Representative
Folics Gem
OGBOMOSO Oyo State Nigeria
06.2015 - 06.2018
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
High School -
Bomalk Resources College
OGBOMOSO 07.2014
Skills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Store Opening and Closing
- Outstanding communication skills
- Team leadership and coaching
- Cash Management
- Shift Scheduling
- POS Systems
- Documentation And Reporting
- Strategic thinker
- Loss Prevention
- Marketing and Promotions
- Staff training/development
Languages
English
Native or Bilingual
Certification
- First Aid and CPR/AED, Canadian Red Cross - 27/05/2024 - 27/05/2027
Timeline
Store Manager
African Store
09.2023 - 02.2024
Sales Manager
Arvir Services And Sales
09.2018 - 05.2023
Sales Representative
Folics Gem
06.2015 - 06.2018
High School -
Bomalk Resources College