BLESSING OGIEMADE
Regina,SK
Summary
A customer service professional with over 3 years of experience in various customer-facing roles. Skilled in managing front desk operations, providing high-quality customer service, and resolving customer complaints promptly and professionally. Proven ability to handle multiple tasks simultaneously while maintaining a positive and friendly attitude.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Mr. Irabor
08.2022 - 03.2023
- Assisting customers with product selection and provided product information
- Managed cash register and processed sales transactions accurately and efficiently
- Provide customer service via phone and email, responding to inquiries and resolving customers issues
- Maintained a clean and organized store environment, including restocking shelves and arranging displays
- Collaborated with team members to ensure a positive and efficient store experience
Front Desk Receptionist and Customer Service Re
Mr. Precious William
02.2021 - 05.2022
- Managed front desk, including answering phone calls, greeting clients, and handling inquiries.
- Assist with administrative tasks, such as data entry, filling, and scheduling appointments.
- Provided excellent customer service to clients, addressing their needs and concerns in timely and professional manner
- Trained new front desk staff on customer service procedures and store operations
Education
Bachelor of Science -
University of Regina
Regina, SK05.2027
High School Diploma -
Omonigho Academy
Nigeria03.2020
Skills
- Excellent communication skills, both verbal and written
- Strong problem solving and decision making abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using Microsoft office suit and customer service software
- Proven ability to work collaboratively with team members
- Strong attention to detail and organizational skills
Timeline
Customer Service Representative
Mr. Irabor
08.2022 - 03.2023
Front Desk Receptionist and Customer Service Re
Mr. Precious William
02.2021 - 05.2022
Bachelor of Science -
University of Regina
High School Diploma -
Omonigho Academy
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