Experienced and patient-focused Medical Laboratory Assistant with over 5 years of combined experience across public hospitals and private clinics. Skilled in phlebotomy, urinalysis, specimen processing, and diagnostic testing, with a proven ability to thrive in both high-volume government facilities and fast-paced private settings. Proficient in EPIC Beaker, Rover, and other LIS systems, with a strong foundation in infection control, quality assurance, and patient interaction. Known for delivering accurate and timely laboratory services, supporting clinical teams, and maintaining high standards of professionalism. Passionate about contributing to improved healthcare outcomes through laboratory excellence.