BLESSING DWUMAH MANU
Saskatoon
Summary
Organized, detail-driven administrative professional with extensive experience supporting academic units, government-aligned research teams, and organizational offices through records management, document control, scheduling, correspondence preparation, filing systems, data entry, mail processing, stakeholder coordination, and confidential information handling. Proven ability to manage high-volume administrative workloads while maintaining precision, accuracy, and professionalism. Brings advanced proficiency in Microsoft Office, SharePoint, Adobe Acrobat, ARMS/ORS filing logic, financial tracking procedures, and government-style document formatting. Recognized for exceptional communication skills, the ability to work independently or in teams, and a strong commitment to confidentiality, quality, and client service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative & Senior Researcher (Wanuskewin Partnership Project)
University of Saskatchewan – Department of Educational Administration
11.2024 - Current
- Manage and maintain large confidential datasets, transcripts, interview files, and digital records, organized using structured, government-aligned file classification systems.
- Prepare, edit, and format professional documents including letters, briefing notes, memos, analytical reports, and meeting summaries, ensuring accuracy and consistency.
- Coordinate schedules, online meetings, and communications across multiple units.
- Use Microsoft Office, Adobe Acrobat, SharePoint, and Teams to support document production, file management, and workflow coordination.
- Maintain confidentiality and secure storage of information in line with FOIP principles.
- Prioritize multiple tasks and deadlines in a fast-paced environment with frequent interruptions.
Administrative Assistant & Records Support
University of Saskatchewan - Office of the Vice President of Research
01.2024 - 10.2024
- Provide comprehensive administrative and clerical support to academic leadership, including file organization, correspondence, data entry, scheduling, and inbox management.
- Maintain physical and digital filing systems, applying consistent naming conventions, version control, and structured document retention.
- Support course operations with attendance records, grade entry, student communication, and file tracking.
- Manage reception duties: greeting students, directing inquiries, processing mail, and supporting frontline communication.
- Utilize Excel for tracking expenditures, reconciling records, and maintaining administrative logs.
- Edit, proofread, and finalize official documents, ensuring compliance with institutional and government-style writing standards.
- Collaborate with multiple administrative teams to coordinate information sharing, scheduling, and project logistics.
Administrative & Academic Coordinator (Tutor, Instructor, Teaching Assistant)
First Nations University of Canada
01.2022 - 04.2024
- Managed class records, student files, attendance, and course documentation across over 40 course sections in Indigenous Health Studies, Indigenous Studies, Sociology, ECUR, INA, and others.
- Provided administrative support including Zoom coordination, digital classroom management, uploading materials, grading entry, and communication tracking.
- Assisted with curriculum documents, weekly content preparation, and course planning.
- Coordinated with faculty, students, and administrative offices to facilitate course operations.
- Ensured confidentiality of student information and document storage.
Research Fellow & Administrative Coordinator
University of Saskatchewan – Wāhkôhtowin Decolonizing Teacher Education Project
09.2022 - 12.2023
- Organized large volumes of research records, transcripts, and coded documents for multiple partner schools (St. Francis, E.D. Feehan, Oskayak, Mount Royal, Wahkotowin).
- Prepared meeting agendas, summaries, correspondence, and reports for senior faculty.
- Supported stakeholder coordination involving teachers, principals, and community partners.
- Ensured confidentiality in handling Indigenous community-based data.
- Contributed to file organization aligned with research ethics and secure data protocols.
- Performed transcription, document coding, and filing with high accuracy and attention to detail.
Academic Supervisor & Records Officer
Ghana Education Service: Comforter International School
09.2016 - 02.2017
- Managed academic files, reports, student records, and school administrative documents.
- Created executive summaries, meeting notes, and framework agreement reports.
- Coordinated communication between school leadership, government offices, and stakeholders.
- Maintained documentation for program delivery, performance tracking, and compliance.
Administrative and Research Assistant
University for Development Studies-Ghana
08.2015 - 09.2016
- Provided administrative and clerical support to faculty and research teams.
- Organized project files, documents, and research data.
- Assisted with preparing correspondence, reports, meeting notes, and academic records.
Education
Doctor of Philosophy (PhD) - Educational Administration
University of Saskatchewan
Saskatoon, Saskatchewan, Canada12.2025
Doctor of Philosophy (PhD) - Management
Jiangsu University
Zhenjiang, China09.2024
Master of Public Administration (MPA) - undefined
Jiangsu University
Zhenjiang, China12.2019
Bachelor of Education (B.Ed.) - undefined
University for Development Studies
Tamale, Ghana07.2015
Skills
- Strong administrative and office support experience in busy academic and research environments
- Strong experience in office administration, executive support, and day-to-day office operations
- Strong skills and techniques (PhD level) in the conduct of quantitative and qualitative research and analysis
- Skilled in organizing files, managing documents, and maintaining accurate physical and digital filing systems (including ARMS/ORS-aligned practices)
- Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Teams, Adobe Acrobat, SPSS, NVivo, TDNext, SharePoint, and OneDrive
- Able to prepare and edit letters, memos, reports, and other professional documents with good grammar and formatting
- Knowledge of office procedures, filing systems, and basic accounting tasks such as coding, tracking, and reconciling information
- Able to prioritize work, handle interruptions, and meet deadlines with attention to detail
- Strong project and research coordination, collaboration and leadership skills:
- Recent experience in leading a team to conduct review on Wanuskewin partnership with university of Saskatchewan
- Recently took a lead role in researching and developing a new training manual for the Wahkotowin Teacher Education initiative within the Greater Saskatoon Catholic and Public-School Divisions, supporting decolonized instructional practices under ITEP
- Excellent interpersonal and communication skills; able to work with different teams and provide helpful customer service
- Reliable, confidential, respectful, and professional in handling sensitive information
- Flexible and able to adapt to changing tasks and work requirements
- Comfortable operating office equipment and managing emails, scheduling, and mail distribution
- Excellent writing and organizational skills with strong ability to verbally communicate ideas and issues
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Certification
- Indigenous Canada Certificate – University of Alberta
- Leading Teams: Developing as a Leader – University of Illinois Urbana-Champaign
- TCPS 2: CORE – Research Ethics Certification
- Certificate in University Teaching – The University of Hong Kong
- Strategic Leadership & Management (in progress)
- Certificate in Innovation & Entrepreneurship (Ghana)
Timeline
Administrative & Senior Researcher (Wanuskewin Partnership Project)
University of Saskatchewan – Department of Educational Administration
11.2024 - Current
Administrative Assistant & Records Support
University of Saskatchewan - Office of the Vice President of Research
01.2024 - 10.2024
Research Fellow & Administrative Coordinator
University of Saskatchewan – Wāhkôhtowin Decolonizing Teacher Education Project
09.2022 - 12.2023
Administrative & Academic Coordinator (Tutor, Instructor, Teaching Assistant)
First Nations University of Canada
01.2022 - 04.2024
Academic Supervisor & Records Officer
Ghana Education Service: Comforter International School
09.2016 - 02.2017
Administrative and Research Assistant
University for Development Studies-Ghana
08.2015 - 09.2016
Doctor of Philosophy (PhD) - Educational Administration
University of Saskatchewan
Doctor of Philosophy (PhD) - Management
Jiangsu University
Master of Public Administration (MPA) - undefined
Jiangsu University
Bachelor of Education (B.Ed.) - undefined
University for Development Studies
TECHNICAL PROFICIENCIES
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, TDNext) – Advanced
- Adobe Acrobat Pro (editing, merging, bookmarking, OCR)
- SharePoint & OneDrive (document management & permissions)
- MIDAS (basic familiarity)
- ARMS/ORS file classification principles
- Office Equipment: scanners, printers, photocopiers, mail systems
- Zoom, WebEx, Teams conferencing tools
LEADERSHIP & ACHIEVEMENTS
- Awards Committee Chair- USASK Graduate Students Association- University of Saskatchewan (2024/2025)
- Vice President, Education Graduate Students’ Association – University of Saskatchewan (2023/2024)
- Student and Academic Representative, College of Education- University of Saskatchewan 2023/2024
- Successfully managed 1,000+ digital and physical files across multiple academic units.
- Produced high-quality academic and administrative documents recognized for accuracy and professionalism.
- Awarded multiple scholarships for excellence in academic organization, leadership, and service (SELU).
BOOK & PUBLICATIONS
- Indigenous Education Handbook entitled, Wāhkôhtowin: An Indigenous Teacher Education Model for All Our Relations Authors: Dawn Wallin, Yvette Arcand, Lori-Ann Daniels, Shirley Cardinal, Blessing Dwumah Manu, Jocelyn Arcand Publisher: WIPCE (World Indigenous Peoples Conference on Education)
- Dwumah Manu, B., Ying, F., Oduro, D., Antwi, J., & Yakubu Adjuik, R. (2023). The impact of social media use on student engagement and acculturative stress among international students in China. Plos one, 18(4), e0284185.
- Manu, B. D., Ying, F., Oduro, D., & Boateng, S. A. (2021). Student engagement and social media in tertiary education: The perception and experience from the Ghanaian public university. Social Sciences & Humanities Open, 3(1), 100100.
- Dartey, S., Ying, F., Manu, B. D., Amoabeng, S. M., & Majialuwe, E. K. (2021). A study on the influencing factors of service quality on customer satisfaction in the Banking Sectors: The Case of Ga-West Municipality.
- Mingyue, F., Krampah-Nkoom, A., Manu, B. D., & Oduro, D. (2020). Evaluating the effects of online training on employee self-efficacy. A dilemma from the banking industry in Ghana. Journal of Arts and Humanities, 9(2), 01-16.
- Manu, B. D., Zhang, H., Oduro, D., Krampah-Nkoom, A., Mensah, I. A., Anaba, O. A., & Isaac, A. (2020). School board efficiency in financial management and human resource in public senior high schools: An evidence from Ashanti region, Ghana. Int'l J. Soc. Sci. Stud., 8, 79.
- Antwi, J., Manu, B. D., Ying, F., Oduro, D., & Yaw, M. A.(2020) Intercultural Adaptation through Social Media: A Literature.
- Clement, M., & Manu, B. D. (2020). Mohammed Sula. Social Sciences, 3(9), 60-70.
- Huaisheng, Z., Manu, B. D., Mensah, I. A., Mingyue, F., & Oduro, D. (2019). Exploring the effect of school management functions on student’s academic performance: A dilemma from public senior high schools in Ghana. Journal of arts and humanities, 8(6), 33-45.
- Manu, B. D., & Huaisheng, Z. (2017). A Fitted Logistic Regression Analysis of Factors Influencing Teachers' Learning and Professional Development, Evidence From Selected Schools in Ghana. International Journal of Business and Management Invention, 6(12), 10-20.
- Article Editor for Sage Open under Sage Publications
- Sage Open
- PLOS one
- Computer & Education (Elsevier)
- Social Sciences and Humanities Open (Elsevier)
- Australian Journal of Education and Technology
- International Journal for Contemporary Education (IJCE)
- African Educational Research Journal (AERJ)
- Journal of Educational Research and Reviews (JERR)
- IAFOR Journal of Education: Studies in Education
- Journal of Arts and Humanities
- International Journal of Educational Policy Research and Review (IJEPRR)
AWARDS & COMMUNITY RECOGNITION
University of Saskatchewan (Saskatchewan Education Leadership Unit Award Recipient 2024), University of Saskatchewan Graduate Spring Excellence Award (2021–2022) – Nominated by the Graduate Students’ Association., College of Education Devolved Scholarship, University of Saskatchewan, Canada (2021–2022)., School of Management Scholarship Certificate, Jiangsu University, China (2020–2021)., Excellent Teaching Management Assistant Award, Jiangsu University OEC Award, China (2017–2018)., Excellent Invigilator Award, Jiangsu University OEC Award, China (2017–2018).