Summary
Overview
Work History
Education
Skills
recommendation
Timeline
Generic

Blessing Ape-Olawoyin

Toronto ,Ontario

Summary

Reliable and upbeat Sale Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

The StartUp Place Limited
04.2021 - 12.2022
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained clean sales floor and straight
  • Developed strong rapport with customers and created positive impression of business.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Manage over 50 customers calls per day and also increase sales by 10%.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Managed cash register after end of shift to balance and record accurate transactions
  • Greeted customers and helped with product questions, selections, and purchases
  • Maintained clean sales floor and straightened and faced merchandise
  • Recommended complementary purchases to customers, increasing revenue
  • Used in-store system to locate inventory and place special orders for customers
  • Monitored customers for signs of security concerns and escalated issues to management
  • Developed professional relationships with customers to increase loyalty, retention and rapport
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
  • Answered questions about store policies and addressed customer concerns
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Developed strong rapport with customers and created positive impression of business
  • Managed efficient cash register operations
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Prioritized helping customers over completing other routine tasks in store
  • Utilized upselling techniques to promote additional products and increase sales

Sales Associate

Paystack
01.2020 - 03.2021
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to event marketing, sales and brand promotion.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Achieved or exceeded company-defined sales quotas.
  • Presented professional image consistent with company's brand values.
  • Manage over 50 customers calls per day, increase sales by 10%
  • Negotiated prices, terms of sales and service agreements
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
  • Maintained current knowledge of evolving changes in marketplace
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Developed and maintained strong working relationships with professionals within assigned territory
  • Selected correct products based on customer needs, product specifications and applicable regulations
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor

Education

Bachelor of Science - Biology And Biochemistry

Thompson River University
Kamloops, BC
12.2026

Skills

  • Money Transfer Systems
  • Store Opening and Closing
  • Persuasive Selling
  • Sales Expertise
  • Cash Handling
  • Time Management
  • Shipment Processing
  • Meeting Deadlines
  • Fraud Detection
  • Returns and Refunds

recommendation

Dear Recipient


I am writing this reference at the request of Ape-Olawoyin Blessing who is applying for a position at your company. Ape-Olawoyin Blessing had worked with me for 1 year at The Startup Place Limited as a Retail Sales Associate . 

Ape-Olawoyin Blessing has a number of strengths I will like to share. She has exceptional technical skills and also she is a very fast learner.

In conclusion, I would highly recommend Ape-Olawoyin Blessing, her performance in my company is an indication of how she will perform in this available position. Ape-Olawoyin Blessing will be an extremely positive addition to your organization. If you need any additional information feel free to contact me at 2508790539 or by email at abimbolafaith.af@gmail.com at anytime.


Sincerely,


Abimbola Faith

Timeline

Retail Sales Associate

The StartUp Place Limited
04.2021 - 12.2022

Sales Associate

Paystack
01.2020 - 03.2021

Bachelor of Science - Biology And Biochemistry

Thompson River University

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