BLESSING ADEWUMI
Saskatoon,SK
Summary
Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
Heels and Tech
Remote
01.2024 - Current
- Spearheaded resolution of critical LMS platform upgrade issues as a Business Analyst, leveraging accurate data for solid recommendations
- Conducted visual gap analysis between the current and future states of the LMS platform, providing a roadmap for improvement
- Designed and implemented a training system that reduced employee retention issues by 80% and increased customer retention by 70% by the end of Q2
- Introduced AI chatbot, reducing call resolution wait times from 8 to 3 minutes, exceeding SLA requirements, and improving NPS score
- Gathered functional and non-functional requirements for the product backlog, ensuring alignment with business objectives
- Collaborated with product owner and development team to refine requirements and prioritize tasks
- Facilitated scrum meetings, ensuring smooth, agile work processes and fostering a collaborative environment
- Conducted root cause analysis, impact analysis, competitor analysis, cost-benefit analysis, and SWOT analysis for strategic planning
- Contributed to testing strategies and acceptance testing plans, supporting solution rollout
- Saved the company from a $2 million loss by the Q3 end through proactive problem-solving and analysis.
Business Analyst
Dazzle Cleaning services
Saskatoon, SK
01.2022 - 01.2024
- Designed and executed project timelines, ensuring adherence to deadlines and milestones, with a 90% completion rate in key project phases
- Developed comprehensive risk management strategies through collaboration with experts, eliminating all identified risks and a 50% increase in overall project success rate
- Facilitated seamless communication between cross-functional teams, including Frontend and Backend developers, DevOps Engineers, UI/UX Designers, and Clients, resulting in a 30% reduction in project timeline delays.
Project Coordinator
Igloo Construction Company Ltd
Lagos, Nigeria
01.2020 - 12.2021
- Provided accurate reporting on project status to sponsors and stakeholders by tracking project milestones, mitigating risks, and communicating adherence to project requirements
- Extensively recruited specialized high-level skilled trades for complex construction projects
- This initiative expanded the company's vendor portfolio by 100% and expedited project timelines by 60%
- Managed 8 simultaneous projects by implementing a hybrid approach of waterfall and agile methodologies, resulting in a 25% increase in revenue from secured project bids.
Strategy Consultant
Lagos and Benin airport terminals| Dangote Towers
Lagos, Nigeria
01.2019 - 12.2021
- Conducted in-depth safety audits and implemented proactive safety enhancement initiatives for construction developers, resulting in a 50% reduction in project risk and a $5 million increase in revenue sales within one year
- Utilized meticulous observation and data analysis to identify opportunities for workforce expansion, adding 100 highly skilled trade workers to the portfolio, enhancing project efficiency and productivity
- Developed customized strategic plans for construction developers to optimize project timelines and budgets, resulting in a 20% decrease in project costs while maintaining quality standards.
- Analyzed financial data and identified areas of opportunity for cost savings.
- Conducted market research, competitor analysis, and customer segmentation studies.
Project Coordinator
Kparkwood Property services
Lagos, Nigeria
01.2017 - 12.2019
- Engaged with the DevOps team to craft user stories, analyze data for risk assessment, evaluate market and product feasibility, and conduct a cost-benefit analysis
- These insights informed critical business decisions during the initiation and execution of new investment strategies worth $30 million for our clients
- Collaborated with the development team to transform user stories into tangible marketing products for promotional events, resulting in a 30% increase in brand visibility and funding
- Managed development teams by swiftly resolving blockers and answering questions, leading to a 50% decrease in overall project completion time
- Conducted thorough market research using various data collection methods, including surveys, interviews, and observations, to identify millennials' key housing preferences and trends
- This information informed strategic decisions and initiatives for the business project.
Business Analyst
Total oil and gas| Procter and Gamble
Lagos, Nigeria
01.2017 - 12.2018
- Engaged with the DevOps team to craft user stories, analyze data for risk assessment, evaluate market and product feasibility, and conduct a cost-benefit analysis
- These insights informed critical business decisions during the initiation and execution of new investment strategies worth $30 million for our clients
- Facilitated quarterly meetings between key stakeholders and KPMG auditors to review financial performance metrics, resulting in a 10% improvement in ROI for investment portfolios
- Transformed intricate business challenges into clear and concise stories, enabling a 40% increase in team efficiency in understanding and addressing issues
- Presented a persuasive business case to stakeholders based on the collected data, which resulted in an 80% increase in support for housing solutions targeting millennials.
Sales Specialist
First City Monument Bank
Lagos, Nigeria
11.2014 - 12.2016
- Collaborated with cross-functional teams to analyze customer feedback and improve loan processing efficiency, reducing turnaround time by 30%
- Planned and executed targeted marketing campaigns to promote new products and services, leading to a 25% increase in business account acquisitions
- Introduced an innovative sales training program for team members, resulting in a 15% increase in the number of successful sales pitches within a month.
Education
Master of Business Administration - Business Analytics
Sprott School of Business, Carleton University
Ottawa, ON05.2025
Bachelor of Science - Public Administration
Babcock University
Nigeria06.2014
Skills
- Microsoft Office (Excel, Word, PowerPoint)
- Project Management Software: Asana, Jira, Basecamp, Project Management, Miro, Canva, confluence
- Methodologies: Agile (Scrum), Kanban, Waterfall
- Customer Relationship Management software: Salesforce, Zoho
- Strong verbal and written communication in English
- Strong persuasive presentation skills
- Cost-benefit analysis
- Business process improvement
- Requirements Gathering
- Workflow Analysis
- Strategic Planning
- Pivot tables
Certification
- Certified associate in project management - CAPM, Project Management Institute, 10/01/23
- Project Management Certificate, Coursera (Google), 08/01/23
- Certified Scrum Master Certification- CSM, Scrum Alliance, 04/01/22
- PMP exam in view
Languages
English
Full Professional
Timeline
Business Analyst
Heels and Tech
01.2024 - Current
Business Analyst
Dazzle Cleaning services
01.2022 - 01.2024
Project Coordinator
Igloo Construction Company Ltd
01.2020 - 12.2021
Strategy Consultant
Lagos and Benin airport terminals| Dangote Towers
01.2019 - 12.2021
Project Coordinator
Kparkwood Property services
01.2017 - 12.2019
Business Analyst
Total oil and gas| Procter and Gamble
01.2017 - 12.2018
Sales Specialist
First City Monument Bank
11.2014 - 12.2016
Master of Business Administration - Business Analytics
Sprott School of Business, Carleton University
Bachelor of Science - Public Administration
Babcock University
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