Blaze Jocco
Business Management Professional & Operations Manager
Windsor,ON
Summary
Versatile and innovative management professional skilled at seeing big picture while still also focusing on details. Expertise in business development and streamlining processes and systems. Looking for a management position.
Overview
8
8
years of professional experience
Work History
Supervisor of Coordination
Paramed HomeHealthcare
Windsor, ON
09.2021 - Current
- Supervise 15-25 coordination staff daily
- Responsible for hiring, training, interviewing new staff
- Run daily operational reports to monitor and enhance staff performance
- Hold weekly and monthly meetings to review performance and troubleshoot issues to improve company and staff efficiency
- Create and improve new processes that save company time and money
- Member of health and safety committee
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Proved successful working within tight deadlines and fast-paced atmosphere
- Carried out day-to-day duties accurately and efficiently
Area Manager
Narmco
Windsor, ON, Windsor
10.2020 - 09.2021
- Managed assembly sections to comply with health and safety standards
- Managed and supervised 25-30 production workers, forklift drivers, electricians, maintenance technicians, shipping coordinators, and production schedulers
- Planned operations to meet established schedules, factoring in order demands and business forecasts
- Conducted training sessions to educate employees on best practices and procedures to increase profitability
- Scheduled production employees as per production requirements
- Maintain continuous improvement protocols and processes to review and change floor layout and operations to become more efficient and maximizing profit
- Suggested innovative ideas and plans in weekly meetings with corporate management
- Collaborated with technical and administrative teams to develop and implement successful corrective plans
Customs Supervisor
Speedy Transport
Windsor, Ontario
12.2019 - 10.2020
- Supervised and lead team of 10 employees
- Approved custom paperwork and Documents
- Trained new employees all proper workplace procedures
- Scheduled employees and managed workloads
- Approved time off for employees and filled vacancies
- Kept good line of communication to manager
- Improved and reviewed company policies when needed
Operations Manager
Goldenoak Sunglasses Company
Windsor, ON
12.2017 - 11.2019
- Attended Toronto trade shows to market and grow company
- Marketed product with brand ambassadors : Karl Wolf, (musician) Tyler Bertuzzi, (Detroit Red Wing NHL Player) Urijah Faber (UFC Fighter) Sean O'malley (UFC Fighter) Kortney Wilson (Masters of Flip TV Star)
- Partnered with vendors and suppliers to effectively manage and budget for over $10,000 in inventory
- Coordinated with many packaging facilities to negotiate, facilitating reduced packaging and production costs
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty, and increase product and service sales
- Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives
- Managed and operated e-commerce platform (Shopify) with online marketing, emails, promotions, website layout, product showcasing
Production Operator
Jamieson Laboratories
Windsor, Ontario
08.2017 - 12.2017
- Supervised packaging processes and fixed machinery to prevent overloads and avoid malfunctions
- Set up and adjusted machines for day-to-day operations
- Inspected final products to assess compliance with quality standards and established tolerances
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients
- Supported current production needs by moving items between equipment, conveyors and staging areas
- Handled dozens of machines and chemicals
- Trusted to perform early production testing and production operations field testing
Gel Technician
Caps Canada
Windsor, Ontario
01.2017 - 07.2017
- Provided observations, took measurements and performed tests at every stage according to quality control plan
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
- Calibrated instruments and scales in production area and quality lab
- Sorted product and contributed to decisions on discarding or keeping batches
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives
Senior Operator
Vistaprint
Windsor, ON
07.2016 - 01.2017
- Mentored new team members by demonstrating leadership and explaining departmental procedures
- Kept plant areas clean and ready for inspections to maintain high audit and compliance scores
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems
- Documented daily activities in internal system and submitted timely shift reports
- Assisted with equipment startups and machine installation tasks
Store Manager
Goodwill Industries
Windsor, ON
09.2014 - 07.2016
- Supervised team of 3 employees
- Managed employee scheduling and time off contingent of workflow
- In charge of being Key Holder
- Managed all aspects of store operations, including organization, maintenance and purchasing functions
- Provided great communication with Operations Manager
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
- Improved and reviewed store policies when needed
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
Administrative Assistant
Windsor Police Station
Windsor, ON
05.2014 - 09.2014
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Maintained complex digital filing system for financial information
Education
Business Management Diploma - Business Management
ICS CANADA
Westmount, QC Jan 2018 - Nov 2019
Skills
Scheduling
undefinedBusiness Commerce Degree (Online)
Currently completing my Business Commerce Degree Online
Timeline
Supervisor of Coordination
Paramed HomeHealthcare
09.2021 - Current
Area Manager
Narmco
10.2020 - 09.2021
Customs Supervisor
Speedy Transport
12.2019 - 10.2020
Operations Manager
Goldenoak Sunglasses Company
12.2017 - 11.2019
Production Operator
Jamieson Laboratories
08.2017 - 12.2017
Gel Technician
Caps Canada
01.2017 - 07.2017
Senior Operator
Vistaprint
07.2016 - 01.2017
Store Manager
Goodwill Industries
09.2014 - 07.2016
Administrative Assistant
Windsor Police Station
05.2014 - 09.2014
Business Management Diploma - Business Management
ICS CANADA
Jan 2018 - Nov 2019
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