Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Blas Serrano De Leon

Inglewood

Summary

Dynamic Service Advisor at CarMax with a proven track record of exceeding sales targets through effective customer engagement strategies. Skilled in multitasking and vendor relationship development, I foster trust and loyalty while ensuring high customer satisfaction. Proficient in billing and invoicing, I deliver clarity and accuracy in all interactions.

Work History

Service Advisor

CarMax
09.2014 - 2025
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Education

No Degree -

El Camino College
Torrance, CA

High School Diploma -

Ánimo Leadership
Inglewood, CA

Skills

    Typing proficiency

    Customer service de-escalation

    Multitasking skills

    Billing and invoicing clarity

    Vendor relationship development

    Accuracy in tasks

    Customer engagement strategies

Accomplishments

Highest customer satisfaction in the region for the last two years.

Languages

Spanish
Native or Bilingual

Timeline

Service Advisor

CarMax
09.2014 - 2025

No Degree -

El Camino College

High School Diploma -

Ánimo Leadership

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Blas Serrano De Leon