BLANCHE TANGCAY

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• Assist and guide clients in booking reservations for flight, sea travel, hotel and restaurants, touristic spots destination both religious and historical.
• Assist and guide clients in getting tourist guides, translators and interpreter for foreign visitors.
• Assist and guide clients in processing passports with DFA, visa application at foreign embassies and consulates, visa extension with Philippine Bureau of Immigration.
• Assist on monitoring inbound and outbound clients when checking in and out at the hotels for onward travel.
• Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
• Collected, arranged, and input information into database system.
• Maintained database systems to track and analyze operational data.

• Enhanced data accuracy by meticulously encoding information from various sources.
• Maintained database by entering new and updated information
• Completed daily data back-up to secure records.
• Followed data entry protocols, rules and regulations.
• Used computer software to store and retrieve data.
• Analyzed current data records to provide detailed reports.
• Assisted with developing data entry processes.