Blanca Lucero Garcia Ortiz
Vancouver,BC
Summary
Energetic, dynamic, and outgoing professional with 9+ years of experience in customer service improving customer satisfaction in every position. Excellent communication and interpersonal skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Aupair
Cultural Care
01.2021 - 03.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and the native language with host family members.
Executive Manager
Tortilleria La Sirenita
01.2016 - 01.2021
- Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
Nutritionist
Nutri-Liv
01.2020 - 01.2021
- Maintained 100+ detailed records of client progress, ensuring accurate tracking of goals and achievements over time.
Gym Trainer
Woman Gym
01.2020 - 12.2020
- Regularly communicated with 100+ clients, provided follow-ups and progress updates, and offered constructive feedback to help them reach their fitness goals. This approach helped build strong relationships, foster loyalty and trust, and motivate members.
Event Planning Manager
Self-employee
05.2018 - 06.2020
- Significantly improved customer satisfaction in over 150 events by carefully planning and flawlessly executing high-quality events.
- Managed social media accounts, increasing brand visibility and strengthening online presence.
Education
Some College (No Degree) - International Business Management
Cornerstone International Community College
Vancouver, BCNutrition - Food, Nutrition And Health
Universidad Autonoma De Tamaulipas
Tamaulipas, Mexico12.2019
Skills
- Cultural immersion
- Decision Making
- High-quality customer service
- Organized
- Collaboration and teamwork
- Leadership
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Aupair
Cultural Care
01.2021 - 03.2023
Nutritionist
Nutri-Liv
01.2020 - 01.2021
Gym Trainer
Woman Gym
01.2020 - 12.2020
Event Planning Manager
Self-employee
05.2018 - 06.2020
Executive Manager
Tortilleria La Sirenita
01.2016 - 01.2021
Some College (No Degree) - International Business Management
Cornerstone International Community College
Nutrition - Food, Nutrition And Health
Universidad Autonoma De Tamaulipas
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