Blanca Villegas
Rancho Cucamonga
Summary
Dynamic and results-driven professional with experience in medical operations and team management, seeking a restaurant management role. Proven ability to lead teams, deliver exceptional customer serve, manage fast-paced environments, and ensure operational compliance. Strong communicator with a focus on efficiency, training and guest satisfaction
Overview
33
33
years of professional experience
Work History
Lead Certified Medical Assistant
Bryce Beseth MD
Upland
04.2021 - Current
- Verified insurance coverage for appointments and collected co-payments as required.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Greeted patients and visitors warmly to create a welcoming environment.
- Prepared examination rooms and maintained cleanliness standards regularly.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Collaborated with nursing staff to ensure smooth operation flow and communication.
- Assisted healthcare providers with patient examinations and procedures.
Lead Medical Assistant/Patient Referral Coordinator
Vista Medical Group
Eastvale
07.2019 - 04.2021
- Managed phone operations, handling HMO authorizations and PPO certifications efficiently.
- Verified patient eligibility and benefits to ensure accurate coverage.
- Scheduled appointments and facilitated patient check-in and check-out processes.
- Processed referrals to appropriate IPAs to streamline patient care.
- Familiarized with various insurance policies and IPA protocols.
- Took vital signs, assisted in procedure setups, and maintained sterile instruments.
- Conducted drug screenings, DMV physicals, and industrial health certifications as needed.
- Supervised daily operations of medical assistants and clinical staff.
Office Manager/Senior Medical assistant
San Gabriel Valley Perinatal Medical Group Inc.
West Covina
03.2007 - 06.2019
- Assisted physicians in focus studies regarding prenatal care methodologies.
- Coordinated with doctors to establish comprehensive patient care plans.
- Recorded patient medical histories, vital statistics, and test results accurately.
- Maintained adequate inventory of supplies, equipment, and instruments for operations.
- Aided in ultrasounds, amniocentesis, and various minor medical procedures.
- Performed amniotic fluid index checks, fetal non-stress tests, and triage calls.
- Administered injections and conducted venipuncture efficiently.
- Managed a team of 10 medical assistants for five years while training new staff on EMR systems.
- Trained new employees on office protocols and patient interaction standards.
Certified Medical assistant/Clinic Surgery Scheduler
Women's Medical Group of Upland
Upland
01.2002 - 11.2007
- Coordinated surgery scheduling, HMO authorizations, and PPO certifications for patients.
- Verified eligibility and benefits for inpatient surgeries and performed necessary pre-certifications.
- Conducted ultrasounds to assess amniotic fluid index and recorded vital signs.
- Prepared procedure trays and autoclaved instruments to ensure readiness for surgeries.
- Assisted in pap smears, colposcopies, endometrial biopsies, and cryotherapy procedures.
- Inserted and removed IUDs, performed amniocentesis, and conducted venipuncture and injections.
- Managed prescription refills and addressed additional duties as required.
Certified Medical Assistant
California Medical Clinic
Ontario
06.1997 - 01.2002
- Responsible for taking vital signs, Venipuncture, injections, assisting physicians in physicals, immunizations, minor procedure, order supplies, medications and vaccines.
- PACT and CHDP billing, answer phones, scheduled appointments, ICD-9 and CPT coding.
- Assisted healthcare providers with patient examinations and procedures.
- Coordinated patient appointments and follow-up visits efficiently.
Crew Member
McDonald's
Ontario
02.1993 - 05.1995
- Operated cash register and handled customer transactions efficiently.
- Prepared and served food items according to safety and quality standards.
- Monitored inventory levels and restocked supplies as needed.
- Collaborated with team members to meet customer service expectations promptly.
- Assisted in training new crew members on operational procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Chaffey High School
Ontario, CA06.1994
ROP - Medical Assistant
Montclair
Montclair01.1993
Skills
- Management and leadership
- Appointment scheduling
- Patient communication
- Patient care
- Training new staff
- Customer service
- Phlebotomy expertise
Languages
Spanish
Professional
English
Professional
Timeline
Lead Certified Medical Assistant
Bryce Beseth MD
04.2021 - Current
Lead Medical Assistant/Patient Referral Coordinator
Vista Medical Group
07.2019 - 04.2021
Office Manager/Senior Medical assistant
San Gabriel Valley Perinatal Medical Group Inc.
03.2007 - 06.2019
Certified Medical assistant/Clinic Surgery Scheduler
Women's Medical Group of Upland
01.2002 - 11.2007
Certified Medical Assistant
California Medical Clinic
06.1997 - 01.2002
Crew Member
McDonald's
02.1993 - 05.1995
High School Diploma -
Chaffey High School
ROP - Medical Assistant
Montclair