Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Blanca Sanchez

1859 14th Ave

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience

Work History

Driver

Uber
01.2022 - Current
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.

Server

The Cheesecake Factory
07.2017 - 12.2020
  • Anticipated customer needs and responded accordingly to increase customer satisfaction.
  • Memorized dynamic menu options to accurately relay offerings to guests.
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served alcoholic drinks, food, parties of 5-15, desserts.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • When covid came we did to go orders then i got laid off because lack of work.

Server

Barrel 19
01.2014 - 07.2017
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server/cashier

Accrobat Outsourcing
07.2008 - 01.2014
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

High School Diploma -

Edison High School
Stockton, CA
01.2008

Skills

  • High volume dining
  • Point of sale (POS) system operations
  • Attention to detail
  • Upselling and manu knowledge
  • Exceptional communication
  • Cleaning and set up

Accomplishments


  • Serve Safe Certified
  • RBS Certified
  • Computer and Phone Literacy Ongoing
  • Technology Literacy
  • Proficient in using computers and mobile devices
  • Skilled in troubleshooting common technical issues
  • Able to adapt to new software and hardware quickly
  • Bilingual (English, Spanish)

Timeline

Driver

Uber
01.2022 - Current

Server

The Cheesecake Factory
07.2017 - 12.2020

Server

Barrel 19
01.2014 - 07.2017

Server/cashier

Accrobat Outsourcing
07.2008 - 01.2014

High School Diploma -

Edison High School

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Blanca Sanchez