Blanca Naranjo
Modesto
Summary
Dynamic manager with over 8 years in the service industry, skilled in training and mentoring staff while optimizing operational efficiency. Committed to enhancing guest experiences through effective team leadership and superior customer service.
Overview
9
9
years of professional experience
Work History
Dispatcher Office Assistant
MZA LOGISTICS LLC
Modesto, CA
03.2024 - Current
- Coordinated communication between drivers and clients to streamline delivery processes.
- Managed scheduling and dispatching of shipments, ensuring timely deliveries.
- Monitored real-time logistics operations using advanced tracking software.
- Assisted in resolving customer inquiries and complaints to maintain service quality.
Manager
Motel 6
Modesto, CA
06.2017 - Current
- Supervised daily operations to ensure exceptional guest experience and satisfaction.
- Coordinated maintenance schedules, ensuring facility upkeep and compliance with safety regulations.
- Managed inventory systems, optimizing stock levels and minimizing waste.
- Led recruitment efforts, selecting qualified candidates to strengthen team performance.
- Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Operated industrial laundry equipment to ensure efficient processing of garments and linens.
- Processed invoices and expense reports ensuring accuracy and adherence to company policies.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
No Degree -
Sequoia High School
Redwood City, CASkills
- Telephone etiquette
- Property management systems
- Training and mentoring
- Safety procedures
- Customer service
- Inventory management
- Teamwork and leadership
- Interviewing and hiring
- Operational efficiency
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher Office Assistant
MZA LOGISTICS LLC
03.2024 - Current
Manager
Motel 6
06.2017 - Current
No Degree -
Sequoia High School