Blanca Hernandez
Los Angeles
Summary
Detail-oriented Court Referral Specialist with extensive experience in client data management, confidentiality maintenance, and court order compliance. Proven ability to communicate effectively and solve problems, ensuring high standards in client interactions.
Overview
24
24
years of professional experience
Work History
Court Referral Specialist
Assistance League Of Los Angeles
Los Angeles
02.2002 - Current
- • Accurately inputs client data into proprietary software program
• Interviews Court Referred Volunteers (CRV) and maintains control of interview process
• Ensures CRV referrals are consistent with court orders
• Maintains accurate CRVC information in client files
• Performs daily inspections of own CRVC intake work
• Maintains confidentiality of CRVC staff and client records
• Reconciles client intake fees collected and transaction records
• Maintains business attire suitable for Court environment
• Answers phones and performs various clerical duties
• Attends CRVC meetings as required
• Provides coverage in various satellite office locations as needed
• Treats all clients equally and with dignity and respect
• Performs other duties as assigned
Education
High School Diploma -
Theodore Roosevelt High
Los Angeles06-1995
Skills
- Court order compliance
- Case management
- Legal/court knowledge
- Client data management
- Transaction reconciliation
- Technological proficiency
- Problem-solving and adaptability
- Communication and volunteer interviewing
- Confidentiality maintenance
Languages
Spanish
Professional
Timeline
Court Referral Specialist
Assistance League Of Los Angeles
02.2002 - Current
High School Diploma -
Theodore Roosevelt High