Dynamic Patient Navigator with extensive experience at Access Support Network, excelling in case management and customer service. Expert in insurance processes, I effectively streamlined patient-provider communication, enhancing care coordination. Bilingual and dedicated, I fostered patient self-advocacy, ensuring tailored care plans and improved patient satisfaction through compassionate support and ongoing assessments.
Experienced with patient advocacy and support, ensuring seamless navigation through healthcare systems. Utilizes strong communication skills to connect patients with necessary resources and services. Knowledge of coordinating care and collaborating effectively with healthcare providers.
Bilingual
Insurance expert
Document filing
Multitasking Abilities
Teamwork and collaboration
Benefits explanation
Customer service
Case management
Problem-solving
Punctual and hardworking
Time management
Resolving problems
State of California HIV/HCV Testing and Counseling Skills
State of California HIV/HCV Testing and Counseling Skills