BLAKE THOMASSON
Sacramento
Summary
Dynamic Patient Service Representative with expertise in EMR/EPIC and strong communication skills, adept at enhancing patient care for UC Davis Health. Proven ability to build collaborative relationships and ensure HIPAA compliance, while effectively managing patient records and insurance verification to streamline operations and improve service delivery.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
PCC UC Davis Health
Rancho Cordova
01.2023 - Current
- Serves as a point of contact between patients and their care teams.
- Knowledge of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, etc.)
- Ensure privacy of each patients Protected Health Information PHI.Update Patient Electronic Medical Record.
- Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.
- Ensure timely and appropriate patient medical care is achieved through scheduling and nurse triage.
Style Team Member
Target
Rancho Cordova
01.2021 - 01.2023
- Ensure guest satisfaction through a pleasant shopping experience by both keeping a neat and organized appearance of merchandise and offering them solutions in getting an item they are in search for not in stock.
- Working as a part of a team with co-workers and under the direction of leaders to accomplish daily routines and meet specific daily business demands.
- Merchandising product to fuel sales and satisfy changing guest needs.Being flexible and adaptable to the needs of the business-including supporting other department breaks and Point-Of-Sale.
Manager On Duty
Sun Shops
Santa Cruz
03.2019 - 07.2021
- React to unique circumstances/problems that arose in daily business operation and create immediate solutions.Oversee the daily operation of the company including managing multiple stores and their staff.Conduct new employee orientations, onboarding paperwork and employee training.
Education
Bachelor of Arts - History
California State University, Sacramento
Sacramento, CA05.2022
Associate in Arts - Liberal Arts
Cabrillo College
Aptos, CA12.2018
Skills
- EMR/EPIC
- Strong communication
- Interpersonal
- Self-motivated
- Knowledge of insurance systems
- Strong empathy
- Active listening
- Cisco Jabber and Finesse
- Electronic medical records
- Conflict resolution
- Time management
- Interpersonal skills
- Attention to detail
- Medical insurance
- HIPAA compliance
Accomplishments
- Deans List Sac State 2022
- President & Co-founder of the Hellenic Club
- Employee of the Month, Target October 2022
Timeline
Patient Service Representative
PCC UC Davis Health
01.2023 - Current
Style Team Member
Target
01.2021 - 01.2023
Manager On Duty
Sun Shops
03.2019 - 07.2021
Bachelor of Arts - History
California State University, Sacramento
Associate in Arts - Liberal Arts
Cabrillo College
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